Lead Technical Product Owner, Manufacturing Systems

7 days ago


Atlanta, Georgia, United States Chick-fil-A Full time

Overview

The Lead Technical Product Owner, Manufacturing Systems role is responsible for assessing, designing, and testing data flows, end-end issue resolution, configuration, and technical support for Chick-fil-A Supply, Bay Center Foods, Cold Storage, and automated distribution centers. This person also partners with each area of the business to define, document, and consult on functional and technical requirements to support daily operations and enable future growth of each business.

As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:

  • Distribution Center - State-of-the-art warehouses that house supply for Chick-fil-A restaurants
  • Production Distribution Center - Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
  • Transportation - Growing private fleet of delivery vehicles/assets that supply Chick-fil-A restaurants
Responsibilities
  • Define system enhancements/improvements based on business needs and requirements, along with technical capabilities
  • Partner with other systems' stakeholders to define/validate new and existing integration touchpoints across the network
  • Identify and document system gaps for product backlog for future enhancements/capabilities
  • Provide industry and technical expertise in all areas of manufacturing systems for operational guidance and best practices
  • Lead and execute the development of new and existing configurations, as well as supporting documentation that enables change management and end user training
  • Lead and own the business relationship with software vendors that delivers excellent customer service and responsiveness to the business
  • Provide 2nd level operational support for end-to-end manufacturing solutions that includes advanced troubleshooting techniques and tools to minimize business impacts
  • Develop business case documentation along with financial justification and ROI for all initiatives. Partner with IT leadership to establish project approach and timeline
  • Lead and execute the documentation of current-state and future-state business process requirements including data flows, configurations, and reporting needs
  • Frontline support for new site implementations, major rollouts, etc. to ensure smooth and efficient adoption and stabilization
  • Lead and execute testing phases for implementations to ensure systems address business stakeholder needs from users' point of view
  • Manage simultaneous projects across all entities to coordinate all aspects of implementation and delivery of tasks necessary for successful project execution
  • Lead and coordinate all software version upgrades with business stakeholders and software vendors to ensure successful migrations and minimal business interruptions
Business Requirements
  • Strong operational experience with manufacturing systems and integrated products, having great perspective on how all user roles interact with the systems
  • Deep understanding of the different components leveraged by manufacturing execution systems, including production scheduling, BOMs, specification management, plant model components, event configuration, line event data tracking, OEE, ops hub dashboards, data collection using Kepserver, GE Historian administration
  • Deep understanding of data relationships to enhance system-to-system performance
  • Working knowledge of a manufacturing processes and how those processes are configured in proficy and related technologies
  • Strong experience and agility in a start up or new business development environment
Customer Relations
  • Work closely with distribution centers, food production centers, and business partners to ensure optimal alignment
  • Possess intimate knowledge of who the customers are and the ability to put others above himself/herself
  • Demonstrate the ability to value both relationships and results
Minimum Qualifications
  • Bachelor's degree in Engineering, Computer Science, Business Administration, related field, or relevant experience
  • 8+ years of experience in an IT Business/Systems Analyst or related role
  • 8+ years of experience with manufacturing systems including GE Plant apps/ Proficy or equivalent system(s)
  • Excellent business communication and presentation skills
  • Ability to effectively coordinate multiple projects involving multiple entities, departments, and external consulting teams
  • Excellent interpersonal, analytical, organizational, and problem-identification-resolution skills
  • Deep understanding of data requirements and integration flows
Preferred Qualifications
  • GE Manufacturing Execution System/Cloud based Manufacturing Execution System implementation and on-site support experience
  • Experience driving integrations between SaaS based enterprise systems and third-party stakeholders
  • Experience with Master data management and analytics across enterprise systems
  • Business process management experience
Minimum Years of Experience

8

Travel Requirements

25%

Required Level of Education

Bachelor's Degree

Major/Concentration

Supply Chain, Computer Science, Business Administration, Industrial Engineering, related field, or relevant experience

  • Atlanta, Georgia, United States Chick-fil-A Supply LLC Full time

    Overview: The Sr. Lead Product Owner EHS and QA Compliance Systems role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Supply Chain Development Center. This person also partners with each area of the Business to define, document, and consult on functional and...


  • Atlanta, Georgia, United States Biz3Tech Full time

    Title:Technical Product Owner [BizID#6838]Location:Atlanta, GA / Bellevue, WA (Hybrid for now, potential onsite)Experience: 10-12 yearsJob Description:We are looking for Technical Product Owner who will be directly interacting with Client Product management and technical leads from other domains to gather requirements (primarily around business workflows,...


  • Atlanta, Georgia, United States Chick-fil-A Full time

    The Role: The Lead Technical Product Owner at the Digital Transformation and Technology department is a valuable member of the Agile team, accountable for the product assigned to them.About the Company: As a CommercePoint Edge Services Lead Technical Product Owner, you take ownership of a service that integrates transformative technologies like robotics, ML...


  • Atlanta, Georgia, United States JobRialto Full time

    Responsibilities: Develop Functional and Technical user stories to capture requirements from end-user perspective for nuw projects and the ennuncements to the bust Define User Acceptance criteria against which the user stories will be validated. Document security, performance, reliability, and usability requirements Lead the scrum team in using Agile...


  • Atlanta, Georgia, United States Norfolk Southern Full time

    Principal Product OwnerApply now »Date: May 29, 2024Location: Atlanta, GA, US, 30308Company: Norfolk Southern Corp.Requisition37549:B5 Principal Product OwnerA resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along...


  • Atlanta, Georgia, United States CRH Full time

    Job ID: 498344 CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively...


  • Atlanta, Georgia, United States Norfolk Southern Corporation Full time

    Requisition 37549: B5 Principal Product OwnerA resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a completed job application to give you the best opportunity to be considered. A complete resume helps us to...

  • Product Owner

    7 days ago


    Atlanta, Georgia, United States Next Level Business Services, Inc. Full time

    CANDIDATE (MINIMUM QUALIFICATIONS) At least 3 - 5 years of demonstrated experience with Agile or other rapid development methods Experience in Cloud services especially AWS Experience developing, testing and deploying analytics solutions Experience with VersionOne/Agility tool (or equivalent like Jira, etc.) and GIT Must be able to effectively and...

  • Product Owner

    7 days ago


    Atlanta, Georgia, United States Truist Inc Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

  • Product Owner

    7 days ago


    Atlanta, Georgia, United States Truist Inc Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

  • Product Owner

    7 days ago


    Atlanta, Georgia, United States Xebia Full time

    The Technical Product Owner role at our company:Play a crucial role in the Enterprise Data Services team, responsible for transforming data to provide insights and analytics for business stakeholders.Collaborate with Data Engineers, Data Analysts, DBAs, cross functional teams, and business teams.Leverage Agile methodology to support clarity and velocity for...


  • Atlanta, Georgia, United States Cox Enterprises Full time

    Company Cox Automotive - USA Job Family Group Engineering / Product Development Job Profile Lead Product Owner Management Level Manager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $106, $177,...

  • Product Owner

    6 days ago


    Atlanta, Georgia, United States GovStrive Full time

    Title: Product Owner SaaS Applications Locations: Remote; Metro DC; Atlanta, GA; Dublin, GA, US If you are good at what you do, you will find a job. If you are the best at what you do, GovStrive will find you.About Us: Welcome to the possibilities of GovStrive and to an opportunity to join an industry leader, known for delivering best-in-class Human...

  • Product Owner

    6 days ago


    Atlanta, Georgia, United States Planet Full time

    Planet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users. The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Practice Management, and Legwork Patient...


  • Atlanta, Georgia, United States Nuvei Full time

    The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen...


  • Atlanta, Georgia, United States Truist Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...


  • Atlanta, Georgia, United States Norfolk Southern Full time

    Norfolk Southerns Product Owners are responsible for guiding the development and management of technology products throughout their lifecycles. A Senior Product Owner is an experienced position responsible for leading the delivery of 1-2 products. S Product Owner, Owner, Product Management, Senior, Operations, Product

  • Product Owner

    7 days ago


    Atlanta, Georgia, United States Axiom Path Full time

    Product owner plays a crucial role in driving the development and success of our products. PO is responsible for collaborating closely with cross-functional teams, stakeholders, and customers to define, prioritize, and communicate product requirements. PO is responsible for maximizing the value delivered by the team by ensuring that the team backlog is...

  • Product Owner

    7 days ago


    Atlanta, Georgia, United States Leica Geosystems Full time

    *This is a hybrid position located in Atlanta, GA About Us: Hexagon's Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world and enable data-driven transformation across industry ecosystems. Our reality-capture technologies create digital worlds from different views, whether a...

  • Product Owner

    7 days ago


    Atlanta, Georgia, United States NICE Full time

    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you. So, what's the role all about? As the Product Owner (PO)...