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Docent/Museum/Event Team Member

3 months ago

Alexandria, Virginia, United States George Washington Masonic National Memorial Full time

The George Washington Masonic National Memorial in Alexandria, Virginia, is seeking to fill the position of Docent/Museum/Event Team Member. The Memorial is a National Historic Landmark and one of the region's most memorable museums. Tours are about one hour in length, and explore the many rooms and galleries of the museum while explaining important aspects of George Washington's history and the American Masonic heritage. A written script will be used for learning the vital information each tour guide needs to effectively and efficiently convey, therefore memory skills are important. Also essential, are strong customer service skills, comfort while speaking before small and large groups, and POS skills. The shift is usually 8:30 a.m. to 5:30 p.m. (give or take) with a 30 minute lunch break.

The Museum within the Memorial is in the process of fully reopening in the coming weeks. Currently, the Museum is open Thursday through Monday. Both weekday and weekend shifts are available. We are also a sought after event venue for an array of event types, from weddings to conferences to dance recitals to movie filming, etc. Shifts assisting before, during and after events may become available to qualified team members. There are also opportunities to assist within the Museum Department for team members with the proper experience. Docent/Museum/Event Team Members work under the direct supervision of the Director of Operations. The Memorial is walking distance from the King Street Metro, which serves the blue and yellow lines. The work duties and expectations of this position include, but are not limited to, the following:

Docent/Museum/Event Team Member Responsibilities:

  • Greeting and welcoming guests to the Memorial.
  • Conduct multiple tours throughout the day.
  • Using POS to transact sales of admission, check in guests, etc.
  • Opening the exhibits prior to tours and closing the exhibits afterwards
  • Schedule and conduct group visits.
  • Familiarizing yourself on the subjects of George Washington, Freemasonry, the layout and history of the City of Alexandria, and other closely related subjects.
  • Assist in event operations.
  • Assist senior staff member to learn new skills and expand knowledge base.
  • Other duties as assigned.

Docent/Museum/Event Team Member Requirements:

  • High school diploma; Bachelors degree preferred.
  • Prior experience as a tour guide is advantageous.
  • Proficiency in multiple languages (in addition to English) is preferred.
  • Adherence to prescribed safety codes.
  • Adherence to mandated dress code.
  • Excellent communication skills with the ability to speak in front of individuals.
  • Outstanding organizational, time management, and improvisational skills.
  • Ability to work during and on weekends, as well as holidays.
  • Ability to lift 50lbs on a regular basis for various needs.
  • Must be able to remain stationary or consistently moving throughout the course of your shift.

Job Type: Part-time

Pay: $17.00 per hour

Schedule: varies

  • Day shifts
  • Occasionally Available Evening Shifts
  • Weekday shifts
  • Weekend shifts
  • Holiday shifts

Additional Compensation:

  • Store Discounts

Work Location:

  • One location, 101 Callahan Dr. Alexandria, VA, 22301

Typical start time:

  • 8:00 AM - 9:00 AM

Typical end time:

  • 5:00 PM - 6:00 PM