Temporary Hospitality Associate

2 weeks ago

Minneapolis, Minnesota, United States Walker Art Center Full time

The Walker Art Center empowers people to experience the transformative possibilities of the art and ideas of our time and to imagine the world in new ways.

In our over 125-year history, we have become one of the most celebrated art museums in the country and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.


WHAT YOU GET TO DO

  • Facilitate distribution of Mini Golf clubs, balls and scorecards to guests and ensure smooth transitions throughout the day of mini golf operations on the terraces.
  • Check tickets for entry and facilitate exiting directions to Mini Golf guests.
  • Provide excellent customer service to all guests.
  • Create a highly positive experience for guests conducive to repeat visitation, membership conversion, and excellent word of mouth for the center.
  • Proactively and warmly welcome guests, respond to questions and offer guidance.
  • Resolve general complaints from guests and members on site.
  • Learn and provide deep knowledge of general program and facility information for visitors.
  • Helps maintain Mini Golf inventory of printed information and marketing materials, and ensures signage is properly placed.
  • A willing attitude and positive demeanor are fundamental to success in this position.
  • Help to ensure the safety and security of our visitors and our public spaces; assist in crowd monitoring and emergency situations.
  • Guide patrons, scan tickets, distribute programs, and perform light cleaning between indoor and outdoor events.
  • Assist in wayfinding and support for Walker Events and Rental guests and vendors.

WHAT WE NEED IN YOU

  • Strong interpersonal and communication skills
  • Prior customer service experience
  • Must be available to work Monday-Sunday daytime and evenings
  • Ability to problem solve in a quick and resourceful manner and take initiative
  • Ability to handle a variety of operations simultaneously
  • Proven ability to work with a wide range of personalities and people across a variety of generations.
  • This position will work a rotating schedule as follows: Shift Patter #1
Shift Patter #2

Shift Patter #3

Shift Patter #4

W 9:30 - 2:

TH 9:30 - 3:

F 9:30 - 2:

W 12:30 - 5:

TH 1:30 - 6:30 (5)

Sa 12:30 - 5:

Th 4:00 - 9:00 (5)

F 12:30 - 5:

Su 12:30 - 5:

Sa 9:30 - 2:

Su 9:30 - 2:

PHYSICAL DEMANDS

  • Must be able to stand for long periods.
JOB SPECIFICATIONS This position is considered part-time, non-exempt. As a non-exempt position, it is eligible for overtime pay. The compensation for this role is $16.97 hourly. The Walker offers a wide range of benefits for both part-time and full-time employees.

This position is not eligible for relocation assistance.

All applicants must be eligible to work in the United States without the need for employer sponsorship.


Vaccination Expectation The Walker Art Center's COVID vaccination policy requires staff to be fully vaccinated or to supply a negative test every 6 days.

We will consider requests for reasonable accommodations based on disability or sincerely-held religious beliefs


Walker's DEI commitment The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve.

We are dedicated to ensuring inclusion and equity in all our employment practices.

We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

Recruitment Timeline All positions are open until filled.

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