Patient Care Representative

2 weeks ago


Trenton, New Jersey, United States Mosaic Life Care Full time

Join Our Team at Mosaic Life Care

  • This position entails providing various supportive services to enhance patient flow, collect patient information, and assist with patient care within the clinic environment.
  • Under the guidance of the Clinic Manager and supervision of healthcare providers, this role plays a crucial part in ensuring efficient patient care and follow-up.

Duties:

  • Welcome and accompany patients to examination rooms.
  • Conduct patient interviews and accurately document responses in medical records according to established protocols.
  • Perform EKGs, specimen collection, and point-of-care testing with the necessary training and competencies.
  • Manage patient appointments, including scheduling, rescheduling, and cancellations with physicians and nurse practitioners. Assist with check-in and check-out procedures as well as other front office tasks as needed.
  • Process payments, balance receipts, prepare deposits, reconcile accounts, and generate daily reports and work lists.
  • Undertake any other duties as assigned.

Qualifications:

  • Minimum education requirement is a high school diploma, although higher education levels are welcomed. Completion of Certified Nursing Assistant or Medical Assistant training is advantageous.
  • Basic Life Support certification must be obtained within 90 days of employment.
  • Prior experience in a physician's office or healthcare environment is desirable. Proficiency in computer data entry, customer service, collections, and medical records management is a plus. Familiarity with medical terminology is advantageous.


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