Housekeeping Manager
2 weeks ago
HOUSEKEEPING MANAGER - FREEHAND NEW YORK Weneed an exceptional and passionate Housekeeping Manager to join our team. Ifyou are an inspiring leader and communicator, a people person through andthrough and have a genuine desire to be part of something big then your journeyshould start here. Help us to create an unforgettable experience & be a partof Europe's fastest moving, ground-breaking, lifestyle & hospitality brand.
WHO ARE WE
Freehand is on a journey.Appropriate, given that we're a shared accommodation brand. Freehand swungthrough the US coolest cities on its way to dominating the world. It burst ontothe scene in the Americas with the launch of our properties in the country'sbiggest markets (NYC, LA, Miami and Chicago) with the acquisition of FreehandHotels. Created for a new generation of urban travelers, Freehand combines thesocial culture of a hotel with innovative design by Roman and Williams, comfortand quality food and beverage at an affordable price.
No biggie. Fast Company namedus one of the top 50 most innovative global companies. We, of course, agree.And now this top 50 most innovative global company (did we mention that?) wantsa pretty awesome Housekeeping Manager.
Our spaces are safe andseriously social, in the proudest part of the beating heart of the cities welove. Cultural action, creative pulse and an outstanding way to waste some ofthe finite time the universe has given you - that's what Freehand offers. Holdstrue for staff and visitors equally, and while chic design is always thebackdrop, every Freehand in every destination reflects the unique beat of thatcity's heart.
ABOUT FREEHAND NEW YORK
Located inManhattan's Flatiron District, Freehand New York is housed in the former GeorgeWashington Hotel—once home to many storied writers, musicians and creatives.Designed by Roman and Williams and featuring custom-commissioned artwork byBard College students and alumni throughout, we're revitalizing the artisticcommunity in a historic NY neighbourhood. Conveniently situated in the FlatironDistrict, Freehand New York has a vibrancy that starts with the guests in therooms and public spaces and is complemented by the locals frequenting theGeorge Washington Bar and Broken Shaker rooftop Bar, enjoying the regularevents and activations. It's this energy that sets Freehand apart in the city,and it empowers the team working at the property just as much as it does theguests passing through.
NUTS AND BOLTS OF THE JOB
Oversees the daily operationsof the Housekeeping department, including bedrooms and public areas, ensuringthey are maintained and consistent with company standards Respond to all guest requestsand guest opportunities in a timely and efficient manner to ensure guestsatisfaction Be commercially aware,understanding the importance of working within costs & departmental budgets Dealing with suppliers of linen,cleaning materials and guest supplies Oversees the repair and servicerequests for maintenance issues; ensures all service work is completed in atimely manner Take accountability for managinglaundry and labour controls Have an eye for detail and ensurebrand standards are adhered to Manage, train and inspire the team,driving performance through hands on leadership Facilitate the flow of informationthroughout the department, by organising regular handovers and team meetings Demonstrate knowledge of health andsafety compliance inclusive of COSHH. Manage all audit processes to a highstandard, ensuring 100% Health and Safety compliance throughout the hotelNaturally this is not intended as anexhaustive list of duties. Other duties as may be reasonably required will formpart of this job description.
WHAT'SIN YOUR DNA
Must be highly customer focused with excellent communication skills Must be highly organised and well versed in completing paperwork Will be an excellent team player whilst having first class attention todetail Possess the ability to keep staff motivated during long and demandingshift Flexible approach towards working hoursYOUR ROCKSTAR EXPERIENCE
3 years'experience in a similar position in the hospitality industry Working knowledge in all aspects of Housekeeping Department Experiencewith PMS hotel systemsOUR EMPLOYEE BENEFITS
Birthdayholiday in addition to your yearly holiday allocation FertilityTreatment Support Leave - up to three days' paid leave in any one year for anemployee to undergo fertility treatment EmployeeBounty Program providing opportunities to earn a compensation for new hirereferrals with no cap on number of referrals made Companycontribution towards gym membership fees for all eligible employees – lookgood, feel good, work good IdeasAward - Quarterly award to double gross basic salary for 1 month to employeewith most valuable suggestion/feedback 2 free nights' accommodationacross any of our Generator x Freehand properties globally Reduced room rates for staff as well as friends and family members (weoperate in several locations across Europe & US so your next holiday issorted) International career opportunitiesso you can travel the world while working with us (win-win) Social events, celebrationscalendar & various employee recognition schemes – we never ever need an excuse to let our hair down Onlinelearning tools to help you develop, learn and growLOCAL EMPLOYEE BENEFITS
9 holidays Medical + Dental + Vision (subsidisedcontributions) Life &Disability (employer paid) Paid sickleave (56 hours per calendar year) Paid vacation(80 hours per calendar year) Commuterbenefits Voluntaryproducts: Voluntary Life, Legal Shield/ID Shield, Pet Insurance, HospitalIndemnity, critical illness, Accident Insurance and FSASO YOU THINKTHIS MIGHT BE YOU?
That'scool. Send us your application in English. If you've got questions, get in touch
Also,check out or our social media pages. Here you maywell find the answers to life, the universe and everything, including why thereare no penguins at the North Pole. We look forward to hearing from you.
Employmentwill be based upon personal capabilities and qualifications withoutdiscrimination on the basis of race, color, religion, sex, gender identity,age, national origin, disability, sexual orientation, or any other protectedcharacteristic as established by law.
Join Usand help us achieve our Vision
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