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Member Service Representative

4 months ago

Ferndale, Michigan, United States Industrial Credit Union Full time

Are you ready to make a meaningful impact on your community while building a fulfilling banking career? Look no further Industrial Credit Union, located in the vibrant Ferndale, WA, is now hiring for a full-time Member Service Representative - Teller.

We offer this position competitive pay ranging from $19 to $21 per hour. As a full-time team member, you'll enjoy a comprehensive benefits package, including medical, dental, vision, a 401(k) plan with company match, company-sponsored life insurance, long-term disability insurance (LTD), 2 weeks of paid time off (PTO) that accrues on day 1 and increases based on length of employment, sick leave, 11 paid holidays per year, gift card incentives, and growth opportunities. But that's not all – we foster a culture of internal advancement with five levels of MSRs, providing opportunities for both increased pay and responsibilities.

Join us as a full-time Member Service Representative - Teller and take the first step toward a rewarding career in the financial industry

DISCOVER WHO WE ARE

Industrial Credit Union has been a pillar in Whatcom County for over 80 years. Our commitment to providing affordable financial services reflects our mission to empower members at every stage of their financial journey. In addition to fulfilling the banking needs of our community, our employees embrace our values of accountability, dependability, integrity, and stability. Our success is attributed to our employees' dedication to our philosophy of "people helping people." This is why we offer competitive pay and benefits as well as a supportive and growth-centered work environment

WHAT YOUR DAY ENTAILS

This financial position works a full-time schedule between 9 AM and 5 PM.

Picture yourself as a Member Service Representative - Teller at Industrial Credit Union. Your day involves conducting member service duties, follow-up on member accounts, and making impactful phone calls to our members. You're the primary contact for current and potential members, facilitating financial transactions and offering solutions to meet their needs. Your role extends beyond transactions; you're actively promoting the credit union's mission, vision, and values, building strong relationships within the community. With a customer-focused approach, you're the face of Industrial Credit Union, ensuring a seamless experience for our members while managing various aspects of the teller position.

OUR IDEAL CANDIDATE

Ask yourself: Do you have a passion for customer service and working with people? Are you confident in your cash handling or customer service skills? If you answered "yes" to these questions and meet the following requirements, we need you as our Member Service Representative - Teller

  • High school diploma or equivalent
  • 6 months of customer service experience
  • Strong math, clerical, and organizational skills
  • Great problem-solving abilities to identify issues and suggest solutions

Having a minimum of 6 months of cash handling or teller experience in a credit union is preferred.

APPLY NOW

Our initial application process is quick, easy, and mobile-friendly. Join us at Industrial Credit Union, where your career growth begins

Job Posted by ApplicantPro