Area Operations Leader

1 week ago


Des Moines, Iowa, United States NEXTCARE HOLDINGS, INC. Full time


NextCare is a leading healthcare provider, offering a variety of healthcare services to patients across twelve states with over 170 clinic locations. The company is focused on providing exceptional and affordable care while upholding core values such as caring, growth, integrity, results, and teamwork.

NextCare Urgent Care is currently seeking a dynamic Medical Operations Specialist/Area Medical Leader to oversee clinics in the East Valley of Phoenix, Arizona area.


Responsibilities:
- Provide medical and clinical assistance to providers and staff
- Assist in scheduling provider shifts
- Recruit and retain high-quality clinical providers
- Evaluate patient complaints and suggest improvements in clinical services
- Ensure compliance with Medical Practice Act and stay updated on regulations
- Provide guidance to providers to enhance customer service goals
- Investigate and manage customer service complaints
- Act as a local DOT CME subject matter expert
- Work a minimum of 8 clinical shifts/month
- Fulfill administrative duties of the Medical Operations Specialist/Area Medical Leader position
Essential Education, Experience and Skills:
Minimum Professional Qualifications:
- Graduate of an approved Medical Degree program
- Previous experience in outpatient settings or urgent care
- Licensed to practice medicine in the supervising state
- DEA certificate and DOT Certified Medical Examiner certificate
Valued But Not Required Education, Experience and Skills:
Preferred Professional Qualifications:
- Experience in change management, strategic planning, and risk management standards
- Ability to identify training needs and develop educational programs
- Excellent written and verbal communication skills
- Strong decision-making and negotiating skills
- Knowledge of compliance and regulatory issues

The company offers a comprehensive benefits package including medical, dental, vision, life insurance, disability, paid time off, and 401(k) Plan benefits for all employees.

NextCare Urgent Care is an Equal Opportunity Employer.


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