Service Manager

3 weeks ago

Austin, Texas, United States Cortland Partners Full time
Intro

At Cortland, you map the story of your success.

We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions.

As an innovative leader in multifamily, our high performance continues to drive exponential growth - and we invite you to join us on our journey towards real estate excellence.

With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

Job Overview


As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community.

Roles You Will Play

The Superhero

  • Seem to have superpowers because you know how to diagnose and fix pretty much anything - electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
  • Make your community a higher functioning and more efficient place for residents to call home
  • Help your team anticipate problems that residents might have before they even occur
  • Serve as your community's point person for creating a worry-free living environment
The Team Leader

  • Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
  • Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
  • Oversee and inspect your team's work, and sometimes perform the tasks yourself
  • Make sure your team is constantly on the lookout for areas of concern, using our "safety first" motto
The Organizer

  • Keep track of a crazy number of details without feeling like your head might explode
  • Act as the gatekeeper of maintenance information - tracking and assigning everything from resident service requests to preventive maintenance records
  • Manage to keep the service vendors, maintenance budget, and supplies inventory on track
The Impact You Can Make

  • Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
  • Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
  • Renewals have skyrocketed because life at your community is so worry-free - residents feel like they're on one giant "staycation."
Building Blocks of Success

  • Solid record of carpentry, plumbing, and electrical repair experience
  • Impeccable record-keeping and reporting skills
  • Physical agility and mobility
  • Resourceful problem solver
  • Current EPA and CPO certifications
Outro

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas.

From product design and procurement to general contracting and property management, we do it all - to make sure our communities are the perfect setting for living life to its fullest.


Our success is fueled by our belief in a better life - where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations.

We come to work every day to create possibilities for people - possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace.

We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email or call Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

  • Marketing Specialist

    3 weeks ago

    Austin, Texas, United States District Manager, Robert Lehr Full time

    Job Description Job Description Are you looking to grow? So are we Our Agency, is looking for an enthusiastic, sales-driven, and motivated person to join our team as a Marketing Specialist . In this role you will be responsible for managing our lead funnels, generating quote activity, and driving revenue growth through marketing efforts. Your positive...

  • Service Manager

    3 weeks ago

    Austin, Texas, United States Haywire Restaurants Full time

    New Restaurant Opening in The Domain Haywire, a new restaurant opening in The Domain, spans over 12,000 sq ft and boasts several private dining rooms along with a captivating outdoor area. Set to be a highlight of Austin's dining scene, Haywire offers a dynamic atmosphere for unforgettable experiences. We're on a quest to build a team of exceptional talent...

  • Service Manager

    3 weeks ago

    Austin, Texas, United States The League Kitchen & Tavern Full time

    People who love the extraordinary, not the ordinary. When you join us at The League and TC 4 & Co, you have the unique opportunity to help build a company and be heard and appreciated by hard working owners and a dedicated support team. This is not y Service Manager, Manager, Restaurant, Management

  • Royal Service Manager

    3 days ago

    Austin, Texas, United States FAIRMONT Full time

    Job DescriptionRoyal Service ManagerInspiring and engaging. As a Royal Service Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.Lead and manage all aspects of the Royal Service department and ensure all service standards are followed with friendly and engaging...

  • Customer Service Manager

    3 weeks ago

    Austin, Texas, United States ViaPlus by VINCI Highways Full time

    Job DescriptionJob DescriptionABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume...

  • Plumbing Service Manager

    3 weeks ago

    Austin, Texas, United States Goettl Air Conditioning & Plumbing Full time

    Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. As Sadie Certified professionals, we specialize in superior air and water purification,...

  • Product Marketing Manager

    3 weeks ago

    Austin, Texas, United States Way Service LTD Full time

    Way helps businesses unlock the power of brand activations.Headquartered in Austin, Texas, with a European office in Paris, we are building the world's first B2B software platform that enables consumer brands to launch experiences and activations at scale. In a world where 76% of consumers would rather spend their money on experiences over material goods,...

  • Elevator Service Manager

    3 weeks ago

    Austin, Texas, United States Elevated Facility Services Group Full time

    Elevated Facility Services:EFS supports several leading regional brands in the elevator and escalator MRO sector representing the Nation's largest independent, non-union provider of maintenance, repair, and modernization services for all major brands of elevator equipment. As a combined organization, EFS employs the industry's finest technicians who service...

  • Emergency Services Manager

    3 weeks ago

    Austin, Texas, United States All Med Search Full time

    Exciting Opportunity for Emergency Services (ER) Manager Night Shift 7pm - 7amAre you ready to take the lead in a fast-paced and dynamic healthcare environment? We are actively seeking a dynamic and experienced individual to step into the role of Manager for our Emergency Department. As the driving force behind our 24-hour operations, you will be...

  • Convention Services Manager

    3 weeks ago

    Austin, Texas, United States Omni Hotels & Resorts Full time

    Overview Austin Hotel Downtown Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you'll be just steps away from the Austin Convention...

  • Manager Access Services

    1 month ago

    Austin, Texas, United States Baylor Scott & White Health Full time

    JOB SUMMARYThe Manager of Access Services is accountable for ensuring the efficient operations and customer service quality for the Access Services unit within the department. This position serves as a resource to access and non-access staff with regard to revenue cycle operations.ESSENTIAL FUNCTIONS OF THE ROLEManages the operations of a specified subset of...

  • Service Manager- Climate Solutions

    3 weeks ago

    Austin, Texas, United States Pueblo Mechanical Full time

    TITLE:Service Manager -REPORTS TO: VP & GMThe Service Manager is responsible for leading and managing a team of HVAC & MEP technicians to deliver exceptional quality and customer service to our clients. The Service Manager will work closely with Pueblo leadership to understand the goals and direction of Pueblo Mechanical and lead the team to achieved desired...

  • Commercial Roofing Service Manager

    3 weeks ago

    Austin, Texas, United States Nations Roof, LLC Full time

    (Including but not limited to)Develop and use advanced planning skills for establishing maximum productivity of manpower materials and equipment Ensure jobs start on time customer expectations are met or exceeded and hours and materials are properly Service Manager, Roofing, Commercial, Manager, Service, Retail, Construction

  • SAP SD(service management)

    3 weeks ago

    Austin, Texas, United States Siri Infosolutions Inc Full time

    Job Description Job Description Position SAP SD(service management)Required skill set Sales and Distribution (SD) Functional experience of 6+ yearsRepairs and Service Notification (Services Management experience for 1 project)Warranty and Contractsability to read and debug ABAP codesHands on work on SAP customization interfacesExperience/knowledge in S/4...

  • LTSS Service Care Manager

    2 weeks ago

    Austin, Texas, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Assists in developing, assessing, and coordinating...

  • LTSS Service Care Manager

    2 weeks ago

    Austin, Texas, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Note: This position requires travel in Central Texas to service members...

  • Product Marketing Manager

    3 weeks ago

    Austin, Texas, United States Way Service LTD Full time

    Headquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology for brands to unlock the extraordinary power of experiences. In a world where 76% of consumers would rather spend their money on experiences over material goods, Way provides the technology for brands to meet this rapidly changing consumer behavior. Way...

  • Event Services Manager

    1 month ago

    Austin, Texas, United States FAIRMONT Full time

    Job DescriptionEvent Services ManagerAre you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events TeamWhat is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card...

  • NAMR Administrative Services Senior Manager

    1 month ago

    Austin, Texas, United States Boston Consulting Group Full time

    WHAT YOU'LL DOThe role of North America Administrative Services Senior Manager (NAMR ASSM) at BCG is an exciting leadership opportunity for those passionate about elevating administrative support and developing management talent across multiple sites to deliver best-in-class administrative support to both our senior consulting team and our clients....

  • Partner Manager Professional Services

    3 weeks ago

    Austin, Texas, United States KNIME Full time

    KNIME is growing rapidly and we're seeking smart, motivated, and creative people up for the challenge of helping us achieve ambitious scaling goals while continuing to empower the active community. Right now, we are looking for a Partner Manager (m/f/d) to join our team at KNIME in Austin.Who you areYou possess a keen understanding of the software space,...