Clinical Specialist Manager, Pain Interventions
2 weeks ago
Careers that Change Lives Bring your talents to an industry leader in medical technology and healthcare solutions – we're a market leader and growing every day.
You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value – and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.Join us for a career in sales that changes lives.
Business Description:
Our vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions.
Our therapies span the care continuum; from early interventional procedures to implantable surgical technologies that relieve pain, restore function and improve lives for our patients.
We're committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures and deliver successful patient outcomes.
The Neuromodulation Operating Unit offers solutions — from early interventional procedures to implantable surgical technologies — that treat chronic pain as well as pain from spinal fractures, cancer, and severe spasticity.
Our key Pain Therapies include:
Spinal Cord Stimulation, Drug infusion systems for chronic pain, severe spasticity, RF Nerve Ablation.
Click here to learn more about these products.
A Day in the LifeAt Medtronic, the Clinical Specialist Manager, Pain Therapies partners with the District Sales Manager(s) in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the district's clinical team.
The CSM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints.
This is a field basedrole.Responsibilities may include the following and other duties may be assigned:
- Manages and coaches district clinical employees through the utilization of field visits, individual or group meetings, andtelephone contacts to accomplish the following objectives:Alignment
- Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies including case coverage where necessary
- Schedules resources for clinical events working closely with the District Manager. Resources may be drawn from other regions as necessary
- Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
- Communicates corporate, division, region and/or district mission, goals and activitiesCoaching
- Directs and motivates employees to achieve clinical, unit and revenue goals
- Provides ongoing feedback/coaching and regular performance and development discussions with employees
- Implements corrective actions where necessary
- Documents field visits with employees with actions observed and suggestions for improvement for the individual CS
- Adheres to, communicate, and reinforce Medtronic policies and business conduct standardsTraining/Development
- Oversees the training and development of Clinical Specialists in product knowledge and competitive knowledge
- Coaches and advises employees on teamwork, time and task management, and career development
- Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP's)
- Identifies clinical opportunities through the use of analytics and/or field visits
- Addresses clinical opportunities through coaching or the development of specific measurable projects
- Coordinates, develops, and implements strategies to achieve short and long-term business objectives especially related to clinical activities
- Ensures efficient and effective scheduling of case coverage for the district including case coverage where necessary
- Provides direction to employees regarding the management of assets, expenses, budgets, etc.
- Performs administrative tasks related to cost center management, expenses, email, and other communication activities
- Ensures personal understanding of all quality policy/system items that are personally applicable
- Follows all work/quality procedures to ensure quality system compliance and high quality work
- Partners with the District Sales Manager and HR to recruit and hire top candidates for open positions
- Continually works to maintain a strong, diverse personnel "bench" of candidates for use in future hiring opportunities
- Other duties as assigned by District ManagerWe seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
Minimum RequirementsTo be considered for this role, please ensure the minimum requirements are evident on your resume.
Bachelor's Degree?with 5 years of relevant experience; or An Advanced Degree with a minimum of 3 years of relevant experience.
Nice to Have1+ years of directly related Medtronic experiencePrevious Clinical Specialist level or higher experiencePrevious people management experienceKnowledge of local customer baseKnowledge of clinical coverage requirementsAdditional experience in sales, marketing, training, healthcare, technical services, engineering or related areas in the medical device industrySuccessful career record showing promotions, time in role, and increasing responsibilitiesAbility to manage multiple tasks and processes with easeDemonstrated change leaderDemonstrated business acumen*** Preference will be given to local qualified candidates and candidates with Medtronic experiencePHYSICAL JOB REQUIREMENTS:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- While performing the duties of this job, the employee is regularly required to sit and talk or hear
- The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls
- The employee is occasionally required to reach with hands and arms
- The employee must occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision and distance vision
- Ability to travel by air or car or other mode of transportation
WORK ENVIRONMENT:
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
- The noise level in the work environment is usually quiet to moderate
- Must have a valid driver's license and active vehicle insurance policyA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.? We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefitshere. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), whichprovidesthe opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewardshere.
Theprovidedbase salary range is used nationally in the United States (except in Puerto Rico and certain CA locations).?The rate offered is compliant with federal/local regulations and may vary by experience,?certification/education, market conditions, location, etc.
ABOUT MEDTRONIC:
Together, we can change healthcare worldwide.
At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.
We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.
Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.-
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