Managing Director of Center

1 week ago


Spartanburg, South Carolina, United States Concordance Full time
Managing Director of Center

Department:
Administration

Employment Type:
Full Time

Location:
Greenville-Spartanburg

Reporting To:
Head of Community & Life Skills
Description


As one of the fastest growing behavioral health organizations in the nation, Concordance supports individuals leaving prison on their healing journey, giving participants an opportunity to lead joyful, abundant, and purposeful lives.

Our holistic, integrated, evidence-based re-entry model is unique in its scope and unparalleled in its impact.

Since our inception in 2015, we have driven a 56% reduction in reincarceration among our participants within three years of their release from prison.

In addition, we have received accreditation from CARF, the leading accreditor of nonprofit, health and human services organizations.


Our passionate, motivated, talented team makes this happen – and we're seeking exceptional candidates to join us Now is the perfect time to apply, as we expand our life-changing program to new Centers across the country.


Overview:


The Managing Director of the Center is the day-to-day operational leader of one of Concordance's Centers, where we deliver our re-entry model to formerly incarcerated individuals.

In this role, you'll manage internal team members, work with our participants, and serve as a local ambassador to external stakeholders.


Your role will involve:
Leading and inspiring our team members in the Center:
Directly managing Community and Life Skills team members, including case managers, community support specialists, peer support specialists, center coordinator, and security officers

Providing day-to-day guidance to Behavioral Health & Wellness and Education & Employment team members and working with the BHW and EE managers to communicate observations on successes and areas of opportunity for the therapists, chaplain, and career coaches

Ensuring participants receive a consistent, positive, healing experience:
Creatively problem solving in accordance with Concordance's policies and model

Coaching team members in partnership with senior leadership to improve processes and participant outcomes

Monitoring and reporting accurate metrics and data for the Center

Ensuring the Center facility is well-maintained

Partnering with Concordance's senior leadership team and engaging with the community:
Collaborating with senior leadership to implement new strategies, advance our mission, enhance the team member experience, and manage risk

In partnership with senior leadership, fostering relationships in the community with employment partners, donors, and the Department of Corrections

Skills, Knowledge, and Expertise

The right candidate will come with:
Passion for our mission

Exceptional interpersonal and communication skills to facilitate internal and external stakeholder relationships

Demonstrated leadership and team management abilities

Strong work ethic and an enthusiastic willingness to create greater opportunities for Concordance participants

Strong process and procedure adherence

Ability to work in a multi-disciplinary environment and effectively influence team members without direct supervisory authority

Required education, licensure, and experience:
Master's degree in counseling, social work, behavioral health, or related field

LCSW, LPC, or related license

10+ years of experience in social work, behavioral health, case management or other healthcare related field

5+ years of experience supervising a team of case managers/peer support specialists in a behavioral health or comparable field

Experience with substance use disorder and twelve step programs

4+ years of operations and/or management experience

Experience working with justice-involved adults or other vulnerable populations preferred

CPR / Adult First Aid certification preferred

What to expect when you join Concordance

A driven team with a desire to help our participants move forward.

We come from a wide range of backgrounds and experiences from behavioral health to corporate strategy and beyond, but we all come together with the goal to restore individuals, rebuild families, transform communities, and advance the field of re-entry.


Team benefits:


We know the importance of work-life balance and the value of having time for yourself and your family on a consistent basis.

We offer a robust benefits package that includes medical, dental, and vision coverage, plus we pay for additional benefits including basic life insurance, AD&D, professional development opportunities, and an EAP program so you have quick access to a wide range of life resources.

Signing bonus for new team members

Consistent hours

401(K) matching program

Competitive pay

Generous PTO

Bonuses


Join our team at Concordance where you can make a real difference, be part of an inspired and inspiring group of people, and, together, help drive our strategic future by redefining social justice and change.

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