Retrieval Specialist I

2 weeks ago

Tomball, Texas, United States ABIDSS, Inc. Full time

Overview:

ABI is looking for a
Retrieval Specialist to join our team
onsite
The primary objective of a
Retrieval Specialist is to establish ongoing communication with each custodian of record.

The purpose of maintaining an open line of communication is to acquire the requested records, an Affidavit of No Records, or other necessary correspondence by the ordering client's due date.

This is accomplished by making regular phone calls or through other means of contact with the custodian of record after service of the request.

As the due date approaches all communication should intensify to obtain the client's desired result. All communication with facilities is documented both by paper and within our in-house computer system. Generally, our clients view the progress of their order through timely and accurate updates from our in-house system.


This role is an
ONSITE at our Tomball, TX office, full time position with a standard work schedule
Monday-Friday (standard hours).

It may be necessary to work overtime depending on business needs.

Responsibilities:

Essential Functions - All

  • Call and establish the lines of communication with custodians of record based on order priority
  • Make regular and persistent phone calls and/or other means of contact with each custodian to complete each order timely
  • Escalate the level of communication (intensity) with custodian as order approaches due date and send proper notices to each location to elicit production of records in accordance with ABI procedure
  • Enter viewable and nonviewable updates into the ABI computer system to document all conversations with custodians, all progress of orders, and all tracking of orders. (documented due diligence)
  • Maintain an organized rotation of all work orders in possession to ensure orders are called according to priority (generally by due date)
  • Schedule field jobs accurately and completely. Each appointment requires information verification (address, copy times, contact name). (All items being requested by client should be expressed to custodian prior to setting appointments)
  • Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of the ABI spreadsheet
  • Route work orders to appropriate departments in a timely manner

Marginal Functions

  • Create offsite orders accurately after verifying all information.
  • Close and forward orders when necessary
  • Enter all film breakdowns accurately per ABI protocol

Qualifications:

Experience Requirements

  • Prior work experience in customer service, a call center, medical, legal, or insurance claims office.
  • Level II requires 1 year within a Document Retrieval position and/or equivalent experience.

Skills and Abilities

  • Good understanding of the organization's goals and objectives.
  • Excellent telephone communication skills.
  • Highly self motivated and self directed.
  • Ability to absorb new ideas and concepts quickly.
  • Introductory analytical, problemsolving abilities and decision making abilities.
  • Ability to effectively prioritize and execute tasks in a highpressure environment.
  • Introductory written, interpersonal and organizational skills.
  • Some understanding of the internal processes of medical facilities and medlegal terminology.
  • Multitasking skills essential
  • Ability to type 35 wpm
  • Bilingual a plus

_

WHO WE ARE:
_


ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries.

There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers.

Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records.

We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.


ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.


ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
**_
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans_

  • Order Entry Specialist I

    2 weeks ago

    Tomball, Texas, United States ABIDSS, Inc. Full time

    OverviewLet's face it.You wouldn't be on our career page reading this if you weren't in the job market looking for a change. Intrigued? So are we.ABI is seeking a Data Entry Clerk (internally known as Order Entry Specialist) role is to process new orders. The primary objective of the position is to establish correct information in preparing legal documents...

  • Production Specialist I

    2 weeks ago

    Tomball, Texas, United States ABIDSS, Inc. Full time

    Overview: We are seeking highly motivated individuals with clerical experience for the Production Specialist I role in Tomball, TX. The Clerical Production Specialist is an entry level role to the Production Department, this person will be scanning all medical records and customer orders into the system along with assisting with clerical duties. An ideal...

  • Part-Time Specialist I, Wellness Center

    4 weeks ago

    Tomball, Texas, United States Lone Star College Full time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. ...

  • Library Specialist I

    2 weeks ago

    Tomball, Texas, United States Harris County Full time

    Position Description:Harris County Public Library (HCPL) - History What began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches...

  • Specialist III, LifePATH

    1 day ago

    Tomball, Texas, United States Lonestar State College Full time

    Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural BeliefsOne...

  • Part-Time Assistant I, Extended Learning Center Lab

    4 weeks ago

    Tomball, Texas, United States Lone Star College Full time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs ...

  • Part-Time Specialist III, Timberwolves Lead

    4 weeks ago

    Tomball, Texas, United States Lone Star College Full time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs ...

  • Part-Time Specialist II, Call Welcome Center

    4 weeks ago

    Tomball, Texas, United States Lone Star College Full time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. ...

  • Part-Time Specialist II, TRIO STEM Camp-Grant Funded

    4 weeks ago

    Tomball, Texas, United States Lonestar State College Full time

    Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural BeliefsOne...

  • Part-Time Specialist II, TRIO STEM Camp-Grant Funded

    4 weeks ago

    Tomball, Texas, United States Lone Star College Full time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs ...

  • Retrieval Specialist I

    2 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview: **ABI** is looking for a **Retrieval Specialist** to join our team **onsite!** The primary objective of a **Retrieval Specialist** is to establish ongoing communication with each custodian of record. The purpose of maintaining an open line of communication is to acquire the requested records, an Affidavit of No Records, or other necessary...

  • Retrieval Specialist I

    3 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview: This role is an **ONSITE **at our Tomball, TX office, full time position with a standard work schedule **Monday-Friday (standard hours). **It may be necessary to work overtime depending on business needs. **Responsibilities**: **Essential Functions - All** - Call and establish the lines of communication with custodians of record based on order...

  • Record Retrieval Specialist

    3 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview: This role is an **ONSITE **at our Tomball, TX office, full time positon with a standard work schedule **Monday-Friday (standard hours). **It may be necessary to work overtime depending on business needs. **Responsibilities**: **Essential Functions** - Route work orders/mail to appropriate Retrieval Specialist/departments in a timely manner. -...

  • Production Specialist I

    3 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview: We are seeking highly motivated individuals with clerical experience for the** Production Specialist I **role in** Tomball, TX.** **Responsibilities**: **ESSENTIAL JOB FUNCTIONS** - Launch and track the printing of all new work orders - Scan new orders printed and ship to appropriate filed offices - Assist in preparation of documentation for...

  • Customer Service Specialist I

    4 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview: Eyes bloodshot from browsing the same job ads? We’ll make it easy for you. We’re looking for**:_Customer Service Specialist _**Full time, M-F, (8-5 p.m.)** Where? **Tomball, TX** **_(ONSITE POSITION)_** What you’ll be: The Customer Service Specialist’s role is to provide an additional layer of retention to the client, which supports both...

  • Customer Service Specialist I

    3 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview: Eyes bloodshot from browsing the same job ads? We’ll make it easy for you. We’re looking for**:_Customer Service Specialist) _**Full time, M-F, (8-5 p.m.)** Where? **Tomball, TX **_(ONSITE POSITION)_** What you’ll be: The Client Relations Retention Specialist’s role is to provide an additional layer of retention to the client, which...

  • Customer Service Specialist I

    4 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview: Eyes bloodshot from browsing the same job ads? Well make it easy for you. Were looking for: Customer Service Specialist Full time, M-F, (8-5 p.m.) Where? Tomball, TX (ONSITE POSITION) What youll be: The Customer Service Specialists role is to provide an additional layer of retention to the client, which supports both operational success and...

  • Data Entry Specialist

    2 weeks ago

    Tomball, United States ABIDSS, Inc. Full time

    Overview We are looking for detail-oriented and motivated candidates to join our growing team as a Data Entry Specialist (interally called a Retrieval Specialist).  This person would be calling physician's offices and hospitals to request medical records.  All communication with facilities is documented both by paper and within our in-house computer...

  • Part-Time Specialist I, Wellness Center

    4 weeks ago

    Tomball, United States Lone Star College Part time

    Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. ...

  • Insurance Verification Specialist Onsite

    4 weeks ago

    Tomball, United States SynergenX Full time

    Job DescriptionJob DescriptionPOSITION IS ONSITE!!!!We are a professional, fast-paced, innovative company and the largest privately owned hormone replacement company in the country! Our goal is to help our patients look and feel great through hormone replacement (particularly testosterone), weight loss, and related services, but what we're really...

  • Medical Office Specialist

    3 weeks ago

    Tomball, United States Tomball Regional Medical Center Full time

    **Introduction**: Do you want to join an organization that invests in you as a(an) Medical Office Specialist? At Tomball Regional Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. **Benefits**: Tomball Regional Medical Center, offers a total...

  • Stocktaker - Administrative

    4 weeks ago

    Tomball, United States Restaurant Depot Full time

    From $13.00 - $14.00 an hour Position Title: Stocktaker Department: Inventory Control Supervisor: Inventory Controller FLSA: Non-exempt Position Summary: The Stocktaker is responsible for ensuring all products in the warehouse are properly accounted for. They must count merchandise on the warehouse floor and compare it to information maintained in a...

  • Stocktaker Union

    1 week ago

    Tomball, United States Restaurant Depot Full time

    $10.75 - $11.75 an hour **Position Title**: Stocktaker Union **Position Summary**: The Stocktaker is responsible for ensuring all products in the warehouse are properly accounted for. They must count merchandise on the warehouse floor and compare it to information maintained in a database to ensure the amounts on the database are correct. It is also the...

  • Stocktaker - Administrative

    1 week ago

    Tomball, United States Restaurant Depot Full time

    From $13.00 - $14.00 an hour **Position Title**:Stocktaker **Department**:Inventory Control **Supervisor**:Inventory Controller **FLSA**:Non-exempt **Position Summary**: The Stocktaker is responsible for ensuring all products in the warehouse are properly accounted for. They must count merchandise on the warehouse floor and compare it to information...

  • Part-Time Historical Archivist

    4 weeks ago

    Tomball, United States City of Tomball Full time

    Job DescriptionJob DescriptionThe City of Tomball is accepting applications for a Part-time Histroical Archivist. This position will perform professional archival and/or records management work involving the evaluation, inventory, and processing of local government records. Accesses and arranges documents of archival significance and responds to service...

  • Delivery

    4 weeks ago

    Tomball, United States Rent-A-Center Full time

    Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $17? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed! Full-Time Employment and a Consistent Schedule Weekly Pay (companywide) Delivery Specialist, Delivery, Specialist, Customer Service, Customer Experience, Retail, Business Services,...

  • Delivery

    3 weeks ago

    Tomball, United States Rent-A-Center Full time

    Rent A Center Ready to do your best work? Interested in a starting hourly rate up to $17? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed! Full-Time Employment and a Consistent Schedule Weekly Pay (companywide) Delivery Specialist, Delivery, Specialist, Customer Service, Customer Experience, Retail, Business Services,...

  • Stocker - Receiving

    1 week ago

    Tomball, United States Restaurant Depot Full time

    10.75 to 11.75 **Position Title**:Stocker - Receiving **Department**:Receiving **Supervisor**:Receiving Manager **FLSA**:Full/Part Time, Hourly, 8-10 Hour Shifts, Union Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a...

  • Front-end Manager

    1 week ago

    Tomball, United States Restaurant Depot Full time

    From $18.41 - $19.59 an hour **Position Title**:Front End Manager **Department**:Operations **Supervisor**:Branch Manager **FLSA**:Exempt (Salaried) **Position Summary**: Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer...

  • Document Controller III

    2 weeks ago

    Tomball, United States Hawk Technical Services LLC Full time

    Summary: The primary function of the Document Controller/Specialist (Engineering) is the quality of Document Control products and services to project teams and compliance with E&C project excellence. Responsibilities: ?This role will be accountable for the implementation of existing document control specifications. ?This role will be accountable for tracking...