Customer Relations Representative

2 weeks ago

Grayslake, Illinois, United States Stephen Ostrowski - State Farm Agent Full time
Position Overview

State Farm Insurance Agent located in Grayslake, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Stephen Ostrowski - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
  • Simple IRA
  • Salary plus commission/bonus
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Ability to assess customer needs and conduct effective interviews
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

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