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Sr. ServiceNow Developer
3 months ago
OverviewAdvanced Technologies and Laboratories (ATL) is seeking a Software Developer (ServiceNow Platform) to join our team at the Los Alamos National Laboratory, in a temporary remote role.
Sr. ServiceNow Developer . This position requires an experienced professional with understanding of the ServiceNow platform and ITSM modules. System Analysts support (development, administration, maintenance) enterprise production systems and associated applications and realms in support of institutional customers. Support the development, configuration, administration, and maintenance of ServiceNow and its components for Los Alamos National Laboratory. (Los Alamos Laboratory is moving from Remedy to ServiceNow platform.
This will provide the candidate the opportunity to help build the ServiceNow platform at Los Alamos from the ground up.
ServiceNow modules presently scoped for implementation include Incident, MIM, Problem, Knowledge, Change, CMDB, and Request Management.)The successful candidate will be required to:
Work closely with members of the ServiceNow Tools Team, as well as other IT-related groups who use ServiceNow on a regular basis.
Design, develop, modify, test, debug and evaluate workflow solutions to meet functional requirements outlined for the ServiceNow team.
Assist in gathering of business requirements as well as provide recommendations and implementation solutions based on those requirements.
Work with process specialists in the design of new forms and workflow, as well as customization of existing forms and workflow to best fit their identified needs.
Minimum RequirementsBA / BS & 12+ years
Job Requirements:
BA/BS and 12+yrs
Demonstrated professional experience in the following areas:
Five years or more experience working with administration and development of ServiceNow forms and workflows.
Experience with configuring and administering ServiceNow Modules such as ITSM, Knowledge, CMDB, and HRSD.
Strong troubleshooting skills
Strong project management and attention to detail skills
Ability to identify opportunities to design and implement process improvements.
Understanding of ITIL framework, workflows, and integration.
Understanding of Agile Development framework.
Ability to work well with others across multiple teams to gather, anticipate, track, and incorporate new requirements while maintaining configuration management and version control.
Eight years or more experience working with administration and development of ServiceNow forms and workflows.
Experience developing custom integrations to 3rd party software and platforms.
Experience implementing service now application modules.
Experience developing custom applications in the ServiceNow platform.
Strong familiarity with the Software Development Lifecycle.
Desired Qualifications
ServiceNow certifications
ITIL v4 framework and processes certification
Familiarity with Atlassian Jira for project management
Familiarity with Atlassian Confluence for documentation
Familiarity with Java and JavaScript programming
SQL language for use with Microsoft SQL or Oracle databases
Company BenefitsPSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance.
EEO CommitmentIt is company policy to promote equal employment opportunities.
All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing -, or by dialing#J-18808-Ljbffr
