Case Management Assistant

1 week ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

MedStar Health is looking for a Care Management Assistant to join our team at MedStar National Rehabilitation Hospital. We are looking for someone with typing and filing skills, as well as working knowledge of word processing, spreadsheet, database, and Microsoft PowerPoint software applications.

The Care Management Assistant will provide administrative and other support to the Case Managers and Clinical Social Workers.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move


Primary Duties:

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
  • Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees, and represents the department and hospital/facility in community outreach efforts as appropriate.
  • Delivers patient notification letter as needed----Medicare Important Message, HINN and others. Obtains the appropriate signature and uploads into the electronic record.
  • Escalates issues to the department manager/director as needed.
  • Assists Case Management team with post-Acute care placement (Skilled Nursing, Hospice, Dialysis, Home Health, DME, Long-Term Care, and LTACH placements). Responsible for following through until discharge.
  • Obtains authorizations for post-acute care (Skilled Nursing, Hospice, Dialysis, Home Health, DME, Long-Term Care, and LTACH placements) and communicates information between the hospital, payor, and post-acute facilities.
  • Coordinates patient transport. Arrange transportation, provide documentation, track data, and follow up to confirm successful transport.
  • Participates in department projects and meetings.
  • Prepares discharge packets to be sent with patients being discharged to skilled facilities.
  • Promotes customer satisfaction through effective communication at all times.

Qualifications:

  • High School Diploma or GED. Bachelor's Degree, Preferred.
  • Medical terminology knowledge.
  • 1-2 years of related experience, Required.

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