Call Center Representative

1 week ago


Owings Mills, Maryland, United States Peak Custom Remodeling Corporation Full time
_We are seeking highly motivated and results-driven individuals to join our team as Call Center Sales Representatives. _

Peak Custom Remodeling is a leading contractor in the nation dedicated to enhancing the lives of our customers. Our culture is built on character, integrity, and a mindset of winning. We will train, coach, and educate you to be your best and reach your full potential. This isn't just another sales job, it's a career.

Peak is a place where you will grow both personally and professionally.

Core Values:

  • Honesty
  • Integrity
  • Respect
  • Positive Attitude
  • Work Ethic
  • Determination

Position Overview:


In this role, you will be responsible for engaging with potential customers over the phone to promote and sell our products/services.

You will utilize your exceptional communication skills to build rapport, identify customer needs, and effectively present our offerings to meet those needs.


Key Responsibilities of the Call Center Sales Representative:

  • Manage large amounts of outbound calls in an efficient manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by going the extra mile
  • Make detailed notes of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

Qualifications of a Call Center Sales Representative:

  • Previous experience in a customer support role
  • call center, sales, and/or telemarketing experience preferred
  • Previous experience with cold calling preferred
  • Track record of overachieving quota with attention to detail.
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • MarketSharp experience preferred but not required
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities and manage time effectively

Compensation for a Call Center Sales Representative:

  • Competitive hourly rate
  • Uncapped commission and bonuses
- $ $827.00 per week OTE

Benefits:

  • Training and ongoing support to help you succeed.
  • Opportunity for career advancement within the sales team.
  • Large Monthly Bonuses.

Pay:
$ $827.00 per week

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Experience level:

  • 2 years

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift

Supplemental pay types:

  • Bonus opportunities
  • Commission pay

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Call center
  • Inperson

Work Location:
In person

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