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Peer Support Specialist
1 week ago
Job Title: Peer Support Specialist
Company: Confidential
- Performing light programming duties involving database management
- Possessing a solid background to take ownership of projects from customer service to complaint management
- Working well in a team, being a self-starter, creative thinker, and problem-solver
- Enjoying autonomy and effectively managing time
- Working in a virtual environment without direct supervision
- Working with a remote team and receiving constructive feedback
- Building trust and forming impactful relationships with patients
Skills and Abilities:
- Strong documentation and diagramming skills using Social Media, Office Suite, and IT Systems
- Tracking tasks and projects using ticket queue
- Effective communication and excellent social skills
- Willingness to learn, teach, and train others
- Detail-oriented with excellent verbal and written communication skills
- Self-motivated and able to take ownership of projects
- Ability to time-slice between multiple projects and be flexible to change assignments
- Must have clerical aptitude and know office telephone protocol
- Knowledge of confidentiality laws and policy adherence
- Obtaining Peer Support Specialist certification within 6 to 8 months
- Travel may be required in the local area
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