Peer Support Specialist

1 week ago


Baltimore, Maryland, United States ORGANIZATION OF HOPE Full time

Job Title: Peer Support Specialist

Company: Confidential

  • Performing light programming duties involving database management
  • Possessing a solid background to take ownership of projects from customer service to complaint management
  • Working well in a team, being a self-starter, creative thinker, and problem-solver
  • Enjoying autonomy and effectively managing time
  • Working in a virtual environment without direct supervision
  • Working with a remote team and receiving constructive feedback
  • Building trust and forming impactful relationships with patients

Skills and Abilities:

  • Strong documentation and diagramming skills using Social Media, Office Suite, and IT Systems
  • Tracking tasks and projects using ticket queue
  • Effective communication and excellent social skills
  • Willingness to learn, teach, and train others
  • Detail-oriented with excellent verbal and written communication skills
  • Self-motivated and able to take ownership of projects
  • Ability to time-slice between multiple projects and be flexible to change assignments
  • Must have clerical aptitude and know office telephone protocol
  • Knowledge of confidentiality laws and policy adherence
  • Obtaining Peer Support Specialist certification within 6 to 8 months
  • Travel may be required in the local area


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