North America Product Policy Lead

2 weeks ago

Austin, Texas, United States Tik Tok Full time
Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team:
Our Trust & Safety team's commitment is to keep our online community safe.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Trust & Safety Policy team develops and reviews the policies that underpin our Community Guidelines to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves.

As a Lead for North America, you are part of team leadership, driving the development of scalable policy solutions to ensure platform health while applying your deep in-market expertise to guide policy decisions.

You will work closely with a variety of internal partners, including other members of the Product Policy team, Product, Data, Public Policy and Legal.

In addition to policy development and review, you will also support internal teams which identify, triage and remove violative content.



Responsibilities:

  • Draft, analyze, update, and implement Behavioral Health policies related to youth safety, dangerous acts, mental health, nudity and sexuality, and drugs for the US and Canadian markets, leveraging insights in line with our global approach to Trust and Safety;
  • Manage crossteam relationships, in particular with senior regional stakeholders, collaborate with Product, Operations, Legal, Public Policy, and Public Relations teams to build consensus on and improve content policies;
  • Build and lead a highperforming policy team, manage crossteam relations and optimize policy development and implementation to deliver highquality results;
  • Work closely with crossfunctional partners and external experts to stay uptodate on emerging social media trends in the US and Canada to predict and prevent violations of TikTok's Community Guidelines;
  • Advise external stakeholders on the nuances of Behavioral Health policy titles, and mentor others to do the same;
  • Oversee the creation and maintenance of guidance and training documents related to youth, dangerous acts, mental health, nudity and sexuality, and drugs for moderators and internal Trust & Safety teams working to safeguard the platform;
  • Act as the policy point of contact for North America in coordination with regional and global stakeholders, and respond to content related emergencies.
Qualifications

Minimum Qualifications:

  • 5+ years combined work experience and/or advanced education in developmental psychology, social science, lifespan development, minor safety and wellbeing policies, behavioral or social science, and preferred experience in content policy, brand safety, tech policy, public policy, social media, and/or Trust & Safety;
  • People management experience in leading small or medium sized teams in a fastpaced and at time ambiguous work environment;
  • Deep understanding and knowledge of the US and Canadian markets, including cultural norms and public discourse on content safety considerations;
  • Expansive knowledge of the online youth safety space; content management, and online community;
  • An indepth understanding of the impact of technology, media, and cultural trends related to youth safety, mental health, drugs, nudity and sexuality, and dangerous activities;
  • Excellent oral and written communication skills and an ability to communicate complex ideas to multiple stakeholders;
  • Demonstrated systematic thought process regarding policy in an applied setting, including the ability to exercise good judgment and presence of mind in highpressure, ambiguous situations;
  • Optimistic, thoughtful, and a selfstarter who can own the ideation, prioritization, and execution of critical behavorial health policy projects.

Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.

This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.


TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at

  • North America Product Policy Manager, Integrity and

    2 weeks ago

    Austin, Texas, United States TikTok Full time

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join Us:Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....

  • Account Management Lead, North America SMB

    2 weeks ago

    Austin, Texas, United States Tik Tok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join Us Creation is the core of TikTok's purpose....

  • Market Director

    2 weeks ago

    Austin, Texas, United States Veolia North America Full time

    Company Description About Veolia North America A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...

  • Head of North America Solutions Engineering

    2 weeks ago

    Austin, Texas, United States Canto Full time

    Job Description Job Description Salary: Role: Head of NA Solutions Engineering Location: Remote (US - See eligible states below) Company Overview: Canto is reshaping the digital asset management (DAM) landscape. Our platform offers a singular source for brands to organize, access, and share digital assets, amplifying content value, accelerating production,...

  • Operations Supervisor

    2 weeks ago

    Austin, Texas, United States Veolia North America Full time

    Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...

  • Environmental Technician

    2 weeks ago

    Austin, Texas, United States Veolia North America Full time

    Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial,...

  • Manager-Client Lead

    4 days ago

    Austin, Texas, United States North Highland Full time

    REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us. North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else. And we're on...

  • Product Specialist

    4 weeks ago

    Austin, Texas, United States Staffmark Group Full time

    Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Austin, TX.Product SpecialistPosition Summary:The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide...

  • Product Specialist

    4 weeks ago

    Austin, Texas, United States Staffmark Group Full time

    Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Austin, TX.Product SpecialistPosition Summary:The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide...

  • Onsite Service Engineer

    4 weeks ago

    Austin, Texas, United States Atlas Copco North America LLC Full time

    We at Atlas Copco/Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.That's where you come in - we believe our people make it happen. We provide a collaborative, inclusive and flexible work...

  • Onsite Service Engineer

    1 month ago

    Austin, Texas, United States Atlas Copco North America LLC Full time

    We at Atlas Copco/Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.That's where you come in - we believe our people make it happen. We provide a collaborative, inclusive and flexible work...

  • Head of PR, Americas

    4 weeks ago

    Austin, Texas, United States WISE Full time

    Company DescriptionWise is a global technology company, building the best way to move and manage the worlds money. Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a missionto make their life easier and save them money.As part of our...

  • Head of PR, Americas

    4 weeks ago

    Austin, Texas, United States WISE Full time

    Company DescriptionWise is a global technology company, building the best way to move and manage the worlds money. Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a missionto make their life easier and save them money.As part of our...

  • Sales Manager, Americas

    4 weeks ago

    Austin, Texas, United States Idera Full time

    The Americas Sales Manager is responsible for managing and developing the US team and to achieve company revenue goals. This position requires a deep understanding of the software/SaaS industry and the ability to build and maintain strong relationships. You will play a pivotal role in setting and achieving strategic goals, fostering a positive work...

  • Sales Manager, Americas

    1 month ago

    Austin, Texas, United States Idera Full time

    The Americas Sales Manager is responsible for managing and developing the US team and to achieve company revenue goals. This position requires a deep understanding of the software/SaaS industry and the ability to build and maintain strong relationships. You will play a pivotal role in setting and achieving strategic goals, fostering a positive work...

  • Product Growth Marketing Manager

    4 weeks ago

    Austin, Texas, United States Eurofins USA Consumer Product Testing Full time

    Job DescriptionReporting to the VP of Global Marketing CPT, located in Singapore, the Product & Growth Marketing Specialist/Manager will be responsible for developing and executing comprehensive marketing strategies, drive brand awareness, loyalty and contribute to overall business growth. This role requires a creative and analytical mindset, strong...

  • Product Growth Marketing Manager

    1 month ago

    Austin, Texas, United States Eurofins USA Consumer Product Testing Full time

    Job DescriptionReporting to the VP of Global Marketing CPT, located in Singapore, the Product & Growth Marketing Specialist/Manager will be responsible for developing and executing comprehensive marketing strategies, drive brand awareness, loyalty and contribute to overall business growth. This role requires a creative and analytical mindset, strong...

  • Product Growth Marketing Manager

    4 weeks ago

    Austin, Texas, United States Eurofins USA Consumer Product Testing Full time

    Job DescriptionReporting to the VP of Global Marketing CPT, located in Singapore, the Product & Growth Marketing Specialist/Manager will be responsible for developing and executing comprehensive marketing strategies, drive brand awareness, loyalty and contribute to overall business growth. This role requires a creative and analytical mindset, strong...

  • Product Growth Marketing Manager

    2 months ago

    Austin, Texas, United States Eurofins USA Consumer Product Testing Full time

    Job DescriptionReporting to the VP of Global Marketing CPT, located in Singapore, the Product & Growth Marketing Specialist/Manager will be responsible for developing and executing comprehensive marketing strategies, drive brand awareness, loyalty and contribute to overall business growth. This role requires a creative and analytical mindset, strong...

  • Channels Director, Americas

    4 weeks ago

    Austin, Texas, United States Sonar Full time

    Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more...