Customer Service Coordinator I

2 weeks ago


Phillipsburg, New Jersey, United States International Gaming Technology Inc. Full time

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit

Responsibilities

The Customer Service Coordinator interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

  • Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
  • Updates databases with status of returned materials issues and accounts for returns inventory.
  • Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
  • Ensure service information accessible by sorting and filing documents/forms.
  • May schedule field service repair calls.
  • Handles requests for additional company materials.
  • Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

Qualifications

Education
  • High School degree or equivalent; associates degree preferred.
Experience
  • 1 year of related experience is required.

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership
LI-GD1

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit



  • Phillipsburg, New Jersey, United States Flexport Full time

    Flexport Senior Customer Support Associate Phillipsburg , New Jersey Apply Now At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today,...


  • Phillipsburg, New Jersey, United States ST. LUKE'S UNIVERSITY HEALTH NETWORK Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Plc Programmer

    4 weeks ago


    Phillipsburg, New Jersey, United States tapwage Full time

    Hello,I hope all is wellRight now I am working with one of my favorite clients on a very important need. Please see below if you are interested and believe to be qualified.Title: PLC ProgrammerDescription: PLC Programmer will be a member of the electrical maintenance team. The overall purpose of this role is for maintenance, programming ongoing support of...


  • Phillipsburg, New Jersey, United States St Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...


  • Phillipsburg, New Jersey, United States Genesis HealthCare Full time

    Genesis HealthCare - 390 Red School Lane [CNA / Health Aide] As a Certified Nursing Assistant at Genesis HealthCare, you'll: Put resident service first and ensure that residents and families receive the highest quality of service; Handle and serve in a manner conducive to the residents' safety and comfort; Assist with Activities of Daily Living (ADLs) and...


  • Phillipsburg, New Jersey, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...


  • Phillipsburg, New Jersey, United States Critter Control Full time

    Territory Sales ConsultantJob Category*: SalesRequisition Number*: TERRI022010Showing 1 location Job DetailsDescriptionCritter Control and Trutech Wildlife Service specializes in wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest management services across the nation since 1984. We...

  • Housekeeper

    2 weeks ago


    Phillipsburg, New Jersey, United States National Church Residences Full time

    Job Description:PURPOSEAccording to prescribed policies and procedures, under the general supervision of the Senior Property Manager, Property Manager, and/or Maintenance Supervisor, assumes responsibility for cleaning and maintaining the appearance of assigned areas.ESSENTIAL FUNCTIONSAssumes responsibility for the effective performance of assigned facility...

  • TM Receiver

    2 weeks ago


    Phillipsburg, New Jersey, United States Tractor Supply Full time

    TM ReceiverOverall Job SummaryThe TM Receiver is responsible for maintaining inventory accuracy to keep inventory shortages at or below store goals and maximize stores sales by receiving and shipping freight within a timely manner. The TM Receiver is responsible for interacting with customers and Team Members, supporting selling initiatives, and performing...


  • Phillipsburg, New Jersey, United States Atlantic Health System Full time

    Atlantic Health System is a Seeking Primary Care Physician for a Great Opportunity in Northern New JerseyAtlantic Health System, one of the largest non-profit healthcare networks in New Jersey, is seeking a Primary Care physician specializing in Family Medicine and/or Internal Medicine to join the AMG Primary Care at Phillipsburg. This role is ideal for an...


  • Phillipsburg, New Jersey, United States Atlantic Health System Full time

    Atlantic Health System is a Seeking Primary Care Physician for a Great Opportunity in Northern New JerseyAtlantic Health System, one of the largest non-profit healthcare networks in New Jersey, is seeking a Primary Care physician specializing in Family Medicine and/or Internal Medicine to join the AMG Primary Care at Phillipsburg. This role is ideal for an...


  • Phillipsburg, New Jersey, United States The Doctor Is In CHC Full time

    Busy family practice/urgent care looking for experienced LPN. Full-time flexible hours (approximately 35 hours per week), rotating weekends, and holidays. 75% direct patient care, 25% administrative. Prior supervisory experience required. Responsible, self-motivated, team player. Demonstrates an ability to interact with others in a courteous and professional...


  • Phillipsburg, New Jersey, United States Alternatives Full time

    per hour $20.25/hr ($22.25 on weekends) | Posted 13-May-2024 (EST) | Phillipsburg, NJ, USA | Hourly | Direct Care | Part Time Alternatives, Inc. in Phillipsburg, NJ is looking to hire a part-time Direct Support Professional (DSP) / Caregiver to support adults with developmental disabilities. Are you looking for a full-time job where you can make a positive...


  • Phillipsburg, New Jersey, United States TotalMed Allied Full time

    TotalMed Allied is seeking a travel Physical Therapist for a travel job in Phillipsburg, New Jersey.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are seeking a Physical Therapist for a travel assignment in Phillipsburg New...

  • Farm Shift Manager

    4 weeks ago


    Phillipsburg, New Jersey, United States Oishii Full time

    Job DetailsLevel: ManagementJob Location: Oishii Farm Corporation 190 - Phillipsburg, NJPosition Type: Full TimeSalary Range: UndisclosedTravel Percentage: NoneJob Shift: 12 HourDescriptionWe grow the world's BEST Strawberries & our Managers are a big reason whyAs part of our Production team, a Shift Manager will lead our production operations team spanning...

  • Farm Shift Manager

    1 month ago


    Phillipsburg, New Jersey, United States Oishii Full time

    Job DetailsLevel: ManagementJob Location: Oishii Farm Corporation 190 - Phillipsburg, NJPosition Type: Full TimeSalary Range: UndisclosedTravel Percentage: NoneJob Shift: 12 HourDescriptionWe grow the world's BEST Strawberries & our Managers are a big reason whyAs part of our Production team, a Shift Manager will lead our production operations team spanning...

  • HR Coordinator

    4 weeks ago


    Phillipsburg, United States McWane Full time

    HR Coordinator Job Locations US-NJ-Phillipsburg Requisition ID 2024-6581 # of Openings 1 Category (Portal Searching) Human Resources Salary Range $45,000 to $60,000 Overview About McWane Ductile: McWane Ductile is a leading manufacturer of ductile iron pipe and fittings, dedicated to providing innovative solutions for the water and wastewater industries. We...


  • Phillipsburg, United States Hawthorne Gardening Company Full time

    Customer Service Representative in Phillipsburg, NJ at Hawthorne Gardening Co. Location * **Location:** **Experience:** Not Specified **Job Description** At the Hawthorne Gardening Company (HGC) we want our people to empower more people to garden no matter where and how they choose to grow. We accomplish this by encouraging people to live happier,...

  • HR Coordinator

    4 weeks ago


    Phillipsburg, United States McWane Ductile Full time

    HR Coordinator Job Locations US-NJ-Phillipsburg Requisition ID 2024-6581 # of Openings 1 Category (Portal Searching) Human Resources Salary Range $45,000 to $60,000 Overview About McWane Ductile: McWane Ductile is a leading manufacturer of ductile iron pipe and fittings, dedicated to...

  • HR Coordinator

    4 weeks ago


    Phillipsburg, United States McWane Ductile Full time

    HR CoordinatorJob Locations US-NJ-PhillipsburgRequisition ID 2024-6581# of Openings 1Category (Portal Searching) Human ResourcesSalary Range $45,000 to $60,000OverviewAbout McWane Ductile: McWane Ductile is a leading manufacturer of ductile iron pipe and fittings, dedicated to providing innovative solutions for the water and wastewater industries. We...

  • HR Coordinator

    4 weeks ago


    Phillipsburg, United States McWane Ductile Full time

    Overview: About McWane Ductile: McWane Ductile is a leading manufacturer of ductile iron pipe and fittings, dedicated to providing innovative solutions for the water and wastewater industries. We are committed to excellence and fostering a diverse and inclusive workplace. We are seeking a dynamic HR Coordinator to join our team in New Jersey! Position...


  • Phillipsburg, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434286 Address: 709 East State Street Phillipsburg, KS, 67661 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to L Customer Service, Cashier, Retail, Service, Commercial Driver, Customer


  • Phillipsburg, United States Love's Travel Stops & Country Stores Full time

    Req ID: 434286 Address: 709 East State Street Phillipsburg, KS, 67661 Benefits: - Paid Time Off - Flexible Scheduling - 401(k) 100% Match up to 5% - Medical/ Dental/ Vision Insurance after 30 days - Competitive Pay - Career Development Welcome to L Customer Service, Cashier, Retail, Service, Commercial Driver, Customer


  • Phillipsburg, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...


  • Phillipsburg, United States Casella Waste Systems Full time

    ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and investigation to reach resolution\. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and...


  • Phillipsburg, United States Casella Waste Systems Full time

    ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and...


  • Phillipsburg, United States Tallgrass Energy Partners Full time

    Effectively plan, schedule, and manage multiple capital and operational construction and maintenance projects to meet customer needs and expectations. The primary purpose of this position is to assist in the supervision and management of major pipeli Coordinator, Construction, Construction Inspector, Operations, Project Management, Pipeline, Business...


  • Phillipsburg, United States St. Luke's Hospital Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...


  • Phillipsburg, United States St. Luke's Hospital Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Hand Surgen Warren

    1 day ago


    Phillipsburg, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...


  • Phillipsburg, United States TallGrass Full time

    Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life. At Tallgrass, we value our teams...


  • Phillipsburg, United States TallGrass Full time

    Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life. At Tallgrass, we value our teams...


  • Phillipsburg, United States St. Luke's Hospital Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Mds Coordinator

    2 weeks ago


    Phillipsburg, United States Lopatcong Center Full time

    **Benefits**: - Nursing Student Loan Debt Repayment and Tuition Assistance - Variable compensation plans - Tuition, Travel, and Wireless Service Discounts - Employee Assistance Program to support mental health - Employee Foundation to assist financially with unforeseen hardships - Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is...

  • MDS Coordinator

    4 weeks ago


    Phillipsburg, United States Lopatcong Center - Phillipsburg, NJ Full time

     Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our...

  • MDS Coordinator

    4 weeks ago


    Phillipsburg, United States Lopatcong Center - Phillipsburg, NJ Full time

    Job Description Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a...