CDOC Health Service Administrator

Department Information

If your goal is to build a career that makes a difference and build greater public confidence in good government, consider joining the dedicated people of the State of Colorado.

Our professionals strive to support state government and the citizens of Colorado.

Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a rewarding, meaningful career, state employment offers:
Distinctive career advancement opportunities throughout the state system;
Retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans;
Medical and dental health plans;
Paid life insurance;
Short and long-term disability coverage;
11 paid holidays per year plus vacation and sick time;
Employee wellness programs;
Tuition Reimbursement;
Loan Repayment and Forgiveness Programs;
Training opportunities and more.

Who May Apply:
This position is only open to Colorado state residents.

Location:
This position is located in Pueblo, CO. This posting may be used to fill future vacancies at this location.
Description of Job
This position provides operational and supervisory oversight of multi-disciplinary clinical services staff working at the San Carlos Correctional Facility.

This position is an Administrative Supervisor with direct field of influence and accountability on all aspects of medical, dental, mental health, and rehabilitation services.

Responsibilities include, but are not limited to:
Ensures operational and administrative compliance with laws, rules, regulations, standards, state licensing/credentialing, etc. affecting the provision of medical, dental, mental health and rehabilitation services to offenders;
Preserve offenders' right to legally mandated healthcare by ensuring appropriate and cost-effective utilization of medical resources and personnel.
Establishes systems for the coordination of care among multi-disciplinary health care providers;
Protects the general public and ensures the safety of staff and offender rights to healthcare services.
Provides fiscal and budgetary oversight which includes approving purchase requisitions, P-Card purchases, mid-level provider on-call remuneration, and operating supplies;
Provides nursing care to offenders such as medication administration, emergency assessments, etc. during times of emergency;
Supervises, coaches, and mentors staff by developing performance plans, conducting performance reviews, and completing performance evaluations per CDOC regulations, and resolves complaints/grievances at the informal level;
Ensures staff compliance with the offender grievance process, offender co-pay, electronic data entry, and information systems requirements;
Serves as the single point of contact for all inquires from the Regional HSA, DOC Public Information Officer, family members, attorneys, and other offender collateral parties;
Ensures that the Chief Medical Officer, Chief of Clinical Services, and Regional Health Services Administrator are notified of all medical sentinel events, reportable incidents, deaths, and health outbreaks;
Ensures subpoenas and other court orders are referred to the DOC Medical Records Administrator within the appropriate time-frames;
Develops and/or implements quality management program consistent with department policy guidelines;
This position may be required to participate in restraining an offender primarily for medical reasons.

Please read through this job announcement carefully and ensure that you submit a complete and thorough application. You are encouraged to print a copy of this announcement for your records
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications

Applicant must possess a bachelor's degree from an accredited institution in Nursing, Healthcare Administration, Healthcare Management, Health Management and Policy, Health Services Administration, or Hospital Administration.

You must attach a copy of your transcripts that include the name of the accredited institution, your name, type of degree received and date degree was awarded.

• And Applicant must have five years of professional experience providing direct patient care or managing patient care in a clinic that provided medical services. Experience must be thoroughly detailed in the Work Experience section of the application.

Substitutions

Professional healthcare experience which provided the same kind, amount, and level of knowledge acquired in the required education, will substitute on a year-for-year basis for the bachelor's degree.

A master's or doctorate degree from an accredited college or university in a field of study described above may be substituted for the bachelor's degree and one year of general experience.

Required Competencies

Ability to supervise and provide staff leadership to include staff development, mentoring, coaching and performance evaluation;
Excellent verbal and written communication skills;
Ability to provide direct patient care to offenders;
Ability to adapt, innovate and lead in a fast paced environment with competing priorities and excellent organizational skills;
Ability to problem solve and think critically to effectively resolve issues;
Exceptional interpersonal skills with the ability to collaborate effectively across facility programs and with internal and external stakeholders;

Leadership:
ambitious, operationally-focused and results-driven leader;
Ability to effectively manage clinical operations while ensuring health-care measures are met;
Advanced clinical skills;
Ability to ensure operational and administrative compliance with regulations, standards, procedures, laws, rules and statutes;
Ability to read and comprehend the English language;
Ability to effectively communicate fluently in English both verbally and in writing;
Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications

At least one year of nursing supervisory experience at a level which provided oversight of a medical program.

Supervision is exercising span and control over subordinate staff to include coaching, mentoring, daily monitoring, performance management (planning, reviewing and evaluating), resolving complaints/grievances at the informal level, responsibility for scheduling and leave approval, and providing input that could affect pay, status, or tenure.

Experience providing operational oversight of a multi-disciplinary health care program that provided medical and behavioral health services;
Experience supervising medical and behavioral health staff;
Fiscal and budgetary experience;
Nursing experience in a correctional environment;

ONLY APPLICANTS WHO MEET THE MINIMUM QUALIFICATIONS SHALL BE CONSIDERED FOR THIS ANNOUNCEMENT.

IMPORTANT INFORMATION
If you have any questions regarding this job announcement, please contact Stacey Hibpshman at or

The Assessment Process:
Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ's will be included in the Comparative Analysis process.

Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above.

Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application.

Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years.

Failure to provide this information could result in delays and/or elimination from the background investigation process

Toll Free Applicant Technical Support:
If you experience technical difficulty with the NEOGOV system (e.g.

uploading or attaching documents to your online application) call NEOGOV technical support at Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints:

if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it.

Conditions of Employment:

All job offers are contingent upon a successful medical screening by a healthcare professional, certifying candidate's ability to perform the essential functions of the position.

Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC's consideration of application for employment.

Must be 21 years of age;
Possess a valid driver's license;
Possess a high school diploma or GED;
Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C.

509, 510; 42 U.S.C The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C.

1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph.

The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.

Applicants must be legally eligible to work in the United States to be appointed to this position.

CDOC uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

CDOC does not sponsor non-residents of the United States.

Successfully pass all modules of the Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics;

Possess the physical ability to successfully complete Defensive Tactics;
Lift arms above head and kick as high as own waist;
Stabilize another person to accomplish a controlled take down;
Use arms, palms of hands, shins, and feet to deliver blows;
Withstand impact (slow speed or with a safety bag) on own body from strikes/blows;
Swing a baton in a striking technique;
Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;
Get down on one or both knees and up again with multiple repetitions;

Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment;Must be able to see and hear in order to observe, address and respond to potential breaches in safety and securitySeize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner;Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed inmates;Communicate by talking, listening and/or signaling people to convey or exchange information, assignments;Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;Willing and able to travel;Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule;TB (tuberculosis) screening is required of all new employees upon hire.

Successful completion of a background investigation is required.

Should applicant's background reveal criminal charges, it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges.

The CDOC is committed to a work environment free from illegal drugs and alcohol.

Employees (see exception below) may use marijuana in their personal time but are prohibited from working while under the influence of any substance, including marijuana.

A drug test will be administered to all new employees; employees must successfully pass. Random drug screening will occur throughout employment.

Exception:
Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process.

The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at A standard appeal form is available at:
If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 633 17th Street, Suite 1320, Denver, CO Fax: Phone: As of November 12, 2013, the Board will be located at 1525 Sherman Street, 4th Floor, Denver, Colorado The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
After submitting an application, you should receive an immediate email acknowledging your submission.

If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email.

You may receive email notifications from a Colorado Dept of Corrections employee or from this email address It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date, please contact the "Department Contact" listed in this announcement.

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applical law.

Colorado Department of Corrections is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Ana Andersen at or call
ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.
WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.

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