Assistant Manager
7 days ago
Job Title: Assistant Manager at Tommy's Express
The Assistant Manager (AM) reports directly to the General Manager (GM) and assists with the day-to-day operations of the car wash. If you enjoy leading and developing a high-performing team and want to play a key role in business strategy and driving results, this opportunity at Tommy's Express is for you
As a Tommy's Assistant Manager, you will:
- Demonstrate and maintain the highest level of customer service
- Work alongside the GM to help build strong teams, drive a culture of high performance and engagement for an exceptional customer experience
- Support in the recruitment of staff and assist in managing weekly scheduling, reporting, team meetings, and other necessary tasks
- Ensure equipment maintenance and site audits to uphold quality and customer experience
- Foster staff growth through onboarding, performance feedback, and developmental opportunities
- Diagnose equipment issues, perform repairs, and conduct necessary adjustments
- Take on 'Manager on Duty' responsibilities when the GM is absent
- Participate in promotions, trainings, and special events
- Utilize technical and mechanical skills and have a basic understanding of Excel and office applications
- Identify business trends, collaborate with partners, and contribute to strategic plans
- Lead change initiatives while ensuring operational efficiency
- Possess strong written and verbal communication skills
- Have experience in retail finance, including P&L management
- Work independently while upholding company standards
- Hire and develop a high-performing team aligned with company objectives
- Manage personnel matters following company policies and regulations
- Establish an inclusive environment for team development and conflict resolution
Compensation details: Yearly Salary
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