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Front Office Lobby Attendant
1 week ago
Location: Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP
Schedule: Part-Time
Located Remotely?: N
Relocation?: N
Position Type: Non-Management
POSITION SUMMARY
- Provide top-notch customer service for various exhibits and shows.
- Assist guests to ensure they have a safe and enjoyable experience.
- Skillfully sell tickets and retail merchandise by offering valuable information.
- Maintain attractive merchandise displays and operate cash registers efficiently.
- Responsibly handle cash transactions and follow established procedures.
- Address guest inquiries promptly and courteously via phone, in person, or electronically.
- Guide guests to the right locations with clear instructions.
Adhere to company policies and procedures, report incidents promptly, and maintain a professional appearance and demeanor.
Engage with guests according to company standards, anticipate their needs, and express gratitude sincerely.
Communicate clearly and professionally with colleagues and guests, and contribute to a positive team environment.
Stay compliant with quality standards and look for ways to enhance efficiency and safety.
Be physically able to stand, sit, walk, and lift items up to 25 pounds independently.
Flexibility to perform additional duties as needed.
Why settle for the ordinary when you can have an extraordinary experience all in one place? Gaylord Hotels stand out in providing exceptional meetings and hospitality designed to bring people together in unique ways.
The backbone of our brand lies within our dedicated team, known as STARs, who excel in offering exceptional service with a personal touch.
At Gaylord, you'll find opportunities that go beyond the standard hotel environment, providing you with extensive career growth possibilities and more.
By joining Gaylord, you become a part of the Marriott International brand portfolio.Be part of a setting that fosters your best performance, commence your journey towards your purpose, fit in with an exceptional global team, and evolve into the finest version of yourself.
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