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Restaurant Manager

3 months ago

Salt Lake, Utah, United States Hilton Full time

Spencer's For Steaks & Chops

Spencer's is one of Salt Lake City's earliest steakhouses and continues to deliver contemporary dishes that surprise the locals. Whether it's to unwind after a long day in the lounge with colleagues over locally crafted beers or to experience an evening dinner with friends and family - guests will enjoy signature steaks and seafood, classically inspired cocktails, and an extensive selection of wines by the glass. A handsomely appointed private dining room is available for parties up to 25 guests and is perfectly suited for business meetings, company functions and special personal celebrations.

What will I be doing?

  • Interviews, selects, trains, supervises, counsels, disciplines and participates in the evaluation of restaurant staff employees for the efficient operation of the restaurant.
  • Schedules and directs staff in their work assignments.
  • Responsible for ensuring that restaurant complies with sanitation and safety standards for guests and employees.
  • Responsible for ensuring that all equipment is in working order.
  • Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests.
  • Provides guidance for improvement and implements necessary adjustments.
  • Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis.
  • Manages and monitors product quality and guest satisfaction in restaurant.
  • Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications.
  • Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met.
  • Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality.
  • Provides guidance for improvement and implements necessary adjustments.
  • Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner.
  • Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service.
  • Oversees set up of dining and service areas.
  • Participates in marketing efforts of restaurants, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials.
  • Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Health insurance Career growth and development Team Member Resource GroupsRecognition and rewards programsGo Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leaveEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

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