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Associate OneSource Service Support Specialist
2 weeks ago
Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.
Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues.Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.
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Associate Scientific Services Specialist
4 weeks ago
Boston, Massachusetts, United States VALIDATION ASSOCIATES LLC Full timeTHIS IS A 12 MONTH CONTRACT. THE PAY IS 32$ PER HOURJob Description: Instrument Support SpecialistJob Description Summary We are looking for a highly motivated Instrument Support Specialist to provide critical, on-site, scientific and operational support as part of a dynamic PerkinElmer lab service team. The role is mainly responsible for supporting Flow...
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Senior IT Support Specialist
4 weeks ago
Boston, Massachusetts, United States Charles River Associates Full timeThe Information Technology (ITS) department at Charles River Associates is currently a team of 40 professionals dedicated to enhancing, maintaining, and developing the firm's technology infrastructure and security. The team is comprised of six functions: Enterprise Applications Services, Service Delivery & Telecom, Information Security, Infrastructure, Cloud...
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Sales Support Specialist
4 weeks ago
Boston, Massachusetts, United States Tyton Partners Full timeAre you passionate about the education sector? Committed to having an impact on one of the largest and most diverse sectors of the global economy? Interested in working with companies and non-profits, institutions and investors across the K-12, postsecondary and corporate learning markets? If you answered "yes" to these questions, we are eager to share with...
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Customer Support Specialist
2 weeks ago
Boston, Massachusetts, United States SAP Leanix Full timeSAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1300+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in our Boston office, who will help evaluate and...
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Product Support Specialist
4 weeks ago
Boston, Massachusetts, United States Seed Technology Full timeRoleThe Product Support Specialist helps customers understand product features, troubleshoots technical issues, educates internal users, and develops training programs. ResponsibilitiesEnhance product knowledge to improve team expertise and deliver top-notch customer serviceProvide swift and effective customer support via phone/email/chat, assisting IPMs and...
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User Support Specialist I
2 weeks ago
Boston, Massachusetts, United States InsideHigherEd Full timeThis role is located in the historical Charlestown Navy Yard areaThe User Support Specialist is responsible for implementation, maintenance, and support of the Institute's technology resources including desktop and laptop computers, printers, classroom audio visual technology, and lab and simulation resources as directed by the Director of Technology & Web...
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Customer Support Specialist
4 weeks ago
Boston, Massachusetts, United States Promoboxx Full timeAre you a hard-working individual with strong communication skills? Promoboxx is on the lookout for a rockstar Customer Support Specialist. Promoboxx is the only retail marketing platform powered by brands, that allows brands to support local retailers with their online marketing efforts. Currently, we're making waves with brands like Ray-Ban,...
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Client Service Associate
2 weeks ago
Boston, Massachusetts, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the...
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Client Service Associate
2 weeks ago
Boston, Massachusetts, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions...
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Client Service Associate
4 weeks ago
Boston, Massachusetts, United States MFS Investment Management Full timeAt MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions...
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Service Desk Specialist
2 weeks ago
Boston, Massachusetts, United States Columbus International Corporation Full timeWelcome to the Sr. ServiceDesk Specialist position at our company!The role of a Sr. ServiceDesk Specialist is crucial in providing top-notch technical support to the Commission. As a member of our team, you will be responsible for offering support via telephone, email, and in-person interactions, ensuring that all technical issues are addressed promptly and...
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Weekend Schedule- Recovery Support Specialist
2 weeks ago
Boston, Massachusetts, United States Volunteers of America of Massachusetts Full timeThe Opportunity: Recovery Support SpecialistJob Type: Part-Time, WeekendsPay: $20/hour_ $500 sign-on bonus_Hours/Pay:- **WEEKENDS: Sat and Sun 7am 3pm or 311pm**:- $20/ hour ($18/hour for weekday shifts)What We Do || Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help...
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Sales Support, Clinical Specialist
4 weeks ago
Boston, Massachusetts, United States Philips Full timeJob TitleSales Support, Clinical Specialist - Lead Management Image Guided Therapy Devices (New England)Job DescriptionAs a Clinical Specialist with our Lead Management team you will provide clinical expertise and organic revenue generation and growth to drive customer engagement and accelerate the sales process. You will assist in developing a highly...
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Ground Service Equipment Utility Specialist
4 weeks ago
Boston, Massachusetts, United States United Airlines Full timeAt United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on...
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Learning Specialist
4 weeks ago
Boston, Massachusetts, United States Boston University Academy Full timeBoston University Academy is seeking a part-time Learning Specialist serving students in grades 9-12. The position begins in August 2024. The Learning Specialist will work alongside a returning Learning Specialist and as part of a broader Student Support Team. It is likely a one-year role with a possibility of continuation. The primary responsibility will be...
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Mail Services Associate
2 weeks ago
Boston, Massachusetts, United States The Millennium Group Full timeJob DescriptionJob DescriptionNow is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for...
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Boston, Massachusetts, United States PerkinElmer Full timeJob Responsibilities:Ensure compliance with PerkinElmer EHS training requirements.Implement all current site based EHS aspects of the OneSource program.Implement new or updated internal safety and environmental policies as needed.Responsible for the Quality, Safety, and Environmental site audit/self-inspection processes and Key Performance Indicators.Owns...
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Client Service Associate
2 weeks ago
Boston, Massachusetts, United States BOSTON TRUST WALDEN COMPANY Full timeBoston Trust Walden Company OverviewBoston Trust Walden Company is an independent, employee-owned firm that provides investment management services to institutional investors and private wealth clients. The firm manages approximately $16 billion in client assets.Boston Trust Walden distinguishes itself in several keyways, including:stable, diversified...
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Senior Scientific Services Support
1 month ago
Boston, Massachusetts, United States VALIDATION ASSOCIATES LLC Full timeSupports all aspects of data collection and operation of the clinical lab. Assists in the coordination of documentation associated with conducting clinical studies. May administer a test drug and/or draw blood. Supports the creation of standardized clinical trial tools, processes and Standard Operating Procedures. May be responsible for exporting the results...
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Senior Scientific Services Support
2 weeks ago
Boston, Massachusetts, United States VALIDATION ASSOCIATES LLC Full timeSupports all aspects of data collection and operation of the clinical lab. Assists in the coordination of documentation associated with conducting clinical studies. May administer a test drug and/or draw blood. Supports the creation of standardized clinical trial tools, processes and Standard Operating Procedures. May be responsible for exporting the results...