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Diagnostic Software Development Team Leader

3 months ago

Greer, South Carolina, United States Proterra Inc Full time
Position Overview:

The successful Diagnostic Software Development Team Leader candidate will have a profound skill set in software development and diagnostics to spearhead critical engineering support efforts within the Service Engineering team. This role demands advanced expertise in debugging software, enabling compatibility with evolving battery architectures, and leading a team towards improving diagnostic software robustness. The ideal candidate will have a proven track record in managing technical projects, revision schedules, and cross-functional collaboration.

Key Responsibilities:

Software Debugging and Compatibility:
  • Lead debugging efforts for the current diagnostic software version to identify and resolve issues efficiently.
  • Ensure diagnostic software compatibility with new and changing battery architectures.
  • Establish and maintain a revision release schedule to keep diagnostic software up to date.
Database and License Management:
  • Manage associated databases to ensure data integrity and accessibility.
  • Oversee application and server licenses, ensuring compliance and optimal resource utilization.
Collaboration and Improvement:
  • Work collaboratively with battery and embedded software teams to enhance diagnostic robustness.
  • Initiate the cross functional review and optimization of engineering processes to improve efficiency and effectiveness in diagnostics and service operations.
  • Identify gaps in current diagnostic methodologies or tools and provide guidance for resolution.
  • Support diagnostic methodology integration into other technology offerings.
  • Intake customer improvement requests and identify effective and efficient solutions.
Team Leadership and Management:
  • Manage the diagnostic software development team, fostering a culture of technical excellence and continuous improvement.
  • Provide mentorship and guidance to team members, promoting skill development and knowledge sharing.
  • Manage development timelines to ensure timely delivery of software updates and enhancements.
Innovative Tool and Process Development:
  • Collaboratively design and implement innovative diagnostic tools and setups that set industry standards in vehicle diagnostics and maintenance.
  • Aid in the development of comprehensive documentation and training materials to improve understanding and handling of complex diagnostic issues across the organization.
Customer and Field Support:
  • Lead strategic customer support initiatives, offering expert consultation to key clients and improving overall customer satisfaction with Proterra's technical support.
  • Manage complex diagnostic challenges and provide expert resolution strategies directly to high-profile customers and field service teams.
About You:
  • Proactive and strategic thinker.
  • Highly professional, with unwavering commitment to quality and performance.
  • Expert-level detail orientation and a natural drive to see projects through to completion.
  • Superior organizational and time management capabilities.
  • Excellent analytical, judgment, and problem-solving skills.
Your Experience Includes:
  • Advanced degree in Electrical Engineering, Computer Science, or related field preferred.
  • 5+ years of industry experience in a diagnostic software development capacity, with demonstrated leadership in managing complex projects.
  • Deep technical expertise in electric vehicle systems, high voltage batteries, and charging systems.
  • Proficiency in advanced data analysis software and tools.
  • Extensive experience in programming and script writing for automated diagnostics and data analysis.
  • Significant experience in hybrid or electric vehicle technologies.
  • Professional certifications related to software development or diagnostics are a plus.
Physical Demands:
  • May work various shifts as needed; may be requested to travel to different locations.
  • Lifting up to 25 pounds and occasionally 50 pounds.
  • Able to walk, stand, crouch, bench, kneel, lift, carry and reach as needed in large and tight spaces.
  • Good eye/hand coordination and ability to identify color variations, depth perceptions and close or distance visual items.
  • Manual dexterity with occasional repetitive finger motion.
Environmental Demands:
  • Ability to work in manufacturing environment with extreme heat and cold conditions.
  • Wear protective clothing or respiratory protective equipment.
  • Works with irritant chemicals, gases, etc.
Travel: 0 - 5% (I.e. travel for training, cross functional workshops, and meetings.)

Location: Greer, SC or Remote

Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge,(b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)