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Senior ServiceNow Architect

3 months ago

Washington, United States NFF Full time

About Networking for Future (NFF) Inc.

Networking for Future, Inc. (NFF) is a company based in Washington, DC, that focuses on delivering IT solutions aimed at boosting performance. NFF prides itself on keeping users productive and engaged by equipping business and IT teams with the necessary tools to enhance their performance in a rapidly evolving, interconnected world.

NFF stands out as the sole Cisco Gold Partner headquartered in the District of Columbia with Advanced Specializations in all major IT areas. Apart from Cisco, NFF has established strategic partnerships with VMware, NetApp, Microsoft, Riverbed, Splunk, and various System Integrators. The company holds ISO 9001:2015 certification and has consistently featured in Inc. Magazine's list of the Fastest Growing Companies since 2007.

Offering specialized solutions in Network Infrastructures, Data Center & Cloud, Network & Endpoint Security, Application Assurance, Collaboration & Mobility, and Staff Augmentation, NFF caters to a wide array of IT needs.

About the ServiceNow Architect Role at NFF, Inc.

NFF, Inc. is currently in search of a skilled ServiceNow Architect. In this role, you will lead the design, development, and implementation of ServiceNow solutions within the organization. Working closely with stakeholders, you will grasp business requirements and transform them into technical solutions leveraging the ServiceNow platform. This position demands a profound comprehension of ServiceNow functionalities, best practices, and the ability to architect solutions that align with the organization's objectives.

  • Provide technical leadership and guide development teams, ensuring adherence to best practices and standards. Mentor team members on ServiceNow capabilities and implementation strategies.
  • Devise end-to-end ServiceNow solutions that meet business objectives and requirements. Develop technical architecture, data models, integrations, and workflows to support business processes.
  • Collaborate with stakeholders to collect and analyze business needs. Translate requirements into technical specifications and design documents.
  • Utilize JavaScript, GlideScript, HTML, and CSS to develop the ServiceNow platform to address specific business requirements. Configure workflows, forms, UI policies, and catalog items.
  • Ensure compliance with governance, security, and standards in ServiceNow implementations. Implement necessary security controls, access restrictions, and audit mechanisms.
  • Create technical documentation such as design documents, architecture diagrams, and configuration guides. Provide training and knowledge transfer to team members and end-users.

Qualifications:

  • Demonstrated experience in architecting and implementing intricate ServiceNow solutions in corporate environments.
  • Minimum of 8 years' experience with ServiceNow Architecture at an enterprise level.
  • Thorough understanding of ServiceNow platform architecture, modules, and components.
  • Solid knowledge of various ServiceNow modules including ITSM, ITOM, ITFM, HRSD, PPM, and SPM.
  • Experience with ServiceNow integrations employing REST, SOAP, and other protocols.
  • Excellent communication and collaboration skills, able to interact effectively with stakeholders across all organizational levels.
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Preferably certified as a ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS).

NFF Offerings:

NFF provides a competitive salary, comprehensive benefits, and flexible paid time off options to eligible employees:

  • Medical, Dental, and Vision coverage, Health Savings Account, Flexible Spending Account.
  • STD, LTD, Supplemental Life insurance, and AD&D.
  • 401k plan.
  • Paid Time Off.
  • 10 paid holidays.

NFF is committed to being an Equal Opportunity Employer.