Student Financial Services Representative

2 weeks ago

West Chester, Pennsylvania, United States Widener University Full time

Widener University is currently seeking a Student Financial Services Representative in the Office of the Bursar/Enrollment Services. Reporting to Associate Bursar, this role is responsible for assisting all University students and staff with transactions for Financial Aid, Bursar, Registrar, One Card. In addition, the Student Financial Services Representative is responsible for answering a wide variety of questions posed by potential and current students, staff, faculty, and visitors to the University. This position is a full-time, in person role.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:

  • Provide high quality customer service to all constituents, including prospective and current students, their families, and partners on campus in in-person, telephone, and virtual contexts. (Note that this position requires 100% in-person employment.)
  • Upon request, review students' financial aid, process add/drop of classes for the Registrar, facilitate changes in meal plans, issue student employment contracts, and provide other services to support other units on campus in the spirit of student convenience.
  • Process in person student and/or departmental cash and check payments
  • Advise students, staff and special program participants regarding financial status processes, procedures, and requirements; advise on alternative courses of action and consequences.
  • Initiate, review and update student accounts for financial assessment and payment transactions.
  • Process miscellaneous charges to student accounts.
  • Prepare and reconcile daily cash receipts for head cashier.

Secondary responsibilities:

  • Data enter course schedules as needed.
  • Dispense student employment contracts.
  • Receive, process, and disburse all pertinent Enrollment Management forms.
  • Instruct students on Web-based transactions, resolve holds on student records and other duties as assigned.

MINIMUM QUALIFICATIONS (education/training and experience required):

Required:

  • High School Diploma or equivalent.
  • Customer service experience in an office environment preferred.
  • Demonstrated excellent communication and organizational skills.
  • Demonstrated significant attention to detail.
  • Experience in demonstrating diplomacy, tact and confidentiality in dealing with students and faculty.
  • Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Demonstrated ability in web-based software, e-mail and using the Internet.
  • Must be organized, flexible, and able to handle multiple tasks simultaneously.
  • Superior interpersonal skills and excellent oral and written communication skills.
  • Demonstrated ability to interact effectively with students, staff, faculty, and external constituents.

Preferred:

  • Experience using Ellucian/Colleague software
  • Customer service experience in higher education, especially financial service
  • Experience in front-line service role

PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:

  • Ability to work at computer for extended periods of time

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at

EOE M/F/V/D

  • Senior Associate Director, Financial Aid Services

    1 month ago

    West Chester, Pennsylvania, United States Widener University Full time

    Senior Associate Director, Financial Aid ServicesJob no: 493122Work type: Full-timeLocation: ChesterCategories: AdministratorsWidener University is currently seeking a Senior Associate Director in the Financial Aid Services office. Reporting to the Director of Financial Aid, this newly-created role provides support to students on the Chester Campus. The...

  • Senior Associate Director, Financial Aid Services

    4 weeks ago

    West Chester, Pennsylvania, United States Widener University Full time

    Senior Associate Director, Financial Aid ServicesJob no: 493122Work type: Full-timeLocation: ChesterCategories: AdministratorsWidener University is currently seeking a Senior Associate Director in the Financial Aid Services office. Reporting to the Director of Financial Aid, this newly-created role provides support to students on the Chester Campus. The...

  • Patient Service Representative

    2 weeks ago

    West Chester, Pennsylvania, United States Premier Orthopaedics Full time

    Premier Orthopaedics & Sports Medicine is looking for aPatient Service Representative to work at our West Chester, PA Physical Therapy office. The schedule is 3 days/week 7:00am-3:30pm and 2 days/week 10:00am-7:00pm.The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide...

  • Customer Services Representative

    1 week ago

    West Chester, Pennsylvania, United States GovernmentJobs Full time

    Government Jobs Full Time, Non Exempt $19.36 Hourly The Customer Service Representative (CSR) is responsible for providing vital service information to current and prospective clients by utilizing the call center system and customer comment / complaint database to log information and resolve customer questions and concerns. Individuals in this position...

  • HVAC Customer Service Representative

    1 week ago

    West Chester, Pennsylvania, United States Signature Plumbing, Heating & Air Conditioning Full time

    If job security, great pay, excellent benefits, and career advancement while representing a well-known local company is what youre looking for then Signature Plumbing, Heating & Air Conditioning is the company for you. We have openings for a customer service representative. We are looking for someone with effective communication skills, detail oriented and...

  • Route Service Sales Representative

    1 month ago

    West Chester, Pennsylvania, United States Cintas Full time

    Requisition Number: 173851Job DescriptionCintas is seeking a Route Service Sales Representative (4-Day Workweek) - $25/Hour to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced,...

  • Student Affairs and Diversity, Equity and Inclusion Coordinator

    3 days ago

    West Chester, Pennsylvania, United States Widener University Full time

    Student Affairs and Diversity, Equity and Inclusion Coordinator - Delaware Law SchoolJob no: 493143Work type: Full-time (hourly)Location: DelawareCategories: StaffWidener University Delaware Law School is currently seeking a Student Affairs and DEI Coordinator. The person in this position will work as part of the Student Affairs and Diversity, Equity, and...

  • Field Service Representative

    1 week ago

    West Chester, Pennsylvania, United States Veolia WTS Full time

    Company DescriptionAs a Field Service Representative, you'll be on the front lines providing operations andmaintenance expertise on water treatment systems for customers in a variety oflocations. This mission critical role involves working on a variety of technologiesincluding, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-...

  • Vacation Sales Representative

    4 weeks ago

    West Chester, Pennsylvania, United States Bluegreen Vacations Full time

    What to expect as a Full- Time Sales Representative inside of our location at the Cabela's in West Chester, OH:You will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways. We know that this is an entry level position, which is...

  • Vacation Sales Representative

    1 month ago

    West Chester, Pennsylvania, United States Bluegreen Vacations Full time

    What to expect as a Full- Time Sales Representative inside of our location at the Cabela's in West Chester, OH:You will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways. We know that this is an entry level position, which is...

  • Accounts Payable Representative

    1 week ago

    Chester Springs, Pennsylvania, United States CORNERSTONE SERVICES Full time

    Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV,...

  • Accounts Payable Representative

    4 weeks ago

    Chester Springs, Pennsylvania, United States CORNERSTONE SERVICES Full time

    Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV,...

  • Assistant Professor, Clinical Psychology

    1 month ago

    West Chester, Pennsylvania, United States Widener University Full time

    Assistant Professor, Clinical Psychology - Tenure- TrackJob no: 493111Work type: Faculty (Tenure track)Location: ChesterCategories: FacultyWidener University is currently seeking applications for a 10-month faculty member at the rank of Assistant Professor of Clinical Psychology – Tenure Track in the College of Health and Human Services, to start in the...

  • Assistant Professor, Clinical Psychology

    4 weeks ago

    West Chester, Pennsylvania, United States Widener University Full time

    Assistant Professor, Clinical Psychology - Tenure- TrackJob no: 493111Work type: Faculty (Tenure track)Location: ChesterCategories: FacultyWidener University is currently seeking applications for a 10-month faculty member at the rank of Assistant Professor of Clinical Psychology – Tenure Track in the College of Health and Human Services, to start in the...

  • Customer Service And Sales Support Representative

    1 week ago

    West Chester, Pennsylvania, United States General Floor Industries Full time

    Elevate Your Career with General Floor Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales Associate at our vibrant West Chester, PA showroom. At General Floor, we're not just offering a job; we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer...

  • Accounting Manager

    4 weeks ago

    West Chester, Pennsylvania, United States West Chester University of Pennsylvania Full time

    24-98 Accounting Manager (MAN Finance and Business Services DepartmentSalarySee Position DescriptionLocationWest Chester University, PAJob TypeRegular / Full-TimeRemote EmploymentFlexible/HybridJob Number24-98DepartmentFinance & AdministrationDivisionAccounting & Financial Reporting Position SummaryJoin a vibrant campus community whose excellence is...

  • Accounting Manager

    1 month ago

    West Chester, Pennsylvania, United States West Chester University of Pennsylvania Full time

    24-98 Accounting Manager (MAN Finance and Business Services DepartmentSalarySee Position DescriptionLocationWest Chester University, PAJob TypeRegular / Full-TimeRemote EmploymentFlexible/HybridJob Number24-98DepartmentFinance & AdministrationDivisionAccounting & Financial Reporting Position SummaryJoin a vibrant campus community whose excellence is...

  • Graduate Clinical Psychology Faculty

    4 weeks ago

    West Chester, Pennsylvania, United States Widener University Full time

    Graduate Clinical Psychology Faculty - Non-tenure trackJob no: 493105Work type: Faculty (Non-tenure track)Location: ChesterCategories: FacultyWidener University is currently seeking a 12-month non-tenure/clinical track faculty member in the Institute for Graduate Clinical Psychology. This role reports to the Director of the Institute for Graduate Clinical...

  • Graduate Clinical Psychology Faculty

    1 month ago

    West Chester, Pennsylvania, United States Widener University Full time

    Graduate Clinical Psychology Faculty - Non-tenure trackJob no: 493105Work type: Faculty (Non-tenure track)Location: ChesterCategories: FacultyWidener University is currently seeking a 12-month non-tenure/clinical track faculty member in the Institute for Graduate Clinical Psychology. This role reports to the Director of the Institute for Graduate Clinical...

  • 24-98 Accounting Manager

    1 week ago

    West Chester, Pennsylvania, United States West Chester University of PA Full time

    Position SummaryJoin a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania'sFinance and Business Services Department invitesapplicants for the position of Accounting Manager. This is a hybrid position with up to 90% remote work.West Chester University, a member of the...