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Restaurant Host/Ticket Desk
3 months ago
Primary Job Duties:
- Provide a pleasant greeting and a smile to all guests as they arrive including opening doors
- Seat guests as quickly as possible in the proper section based upon seating rotation
- Monitor existing reservations and schedule future restaurant reservations following the STRIKE+REEL reservation guidelines
- Sell admission tickets to Guests. Collect and examine tickets or passes to verify authenticity
- Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating
- Enforce the movie ratings system courteously and effectively
- Assist guests with fun card purchases at the kiosks
- Must be able to answer the phone and provide general information about STRIKE+REEL
- Show genuine appreciation for our guests as you walk them to their table while providing them clean menus, the name of their server, and a listing of the chef specials
- Thank the guests as they are exiting and invite them back
- Greet and assist group services with the arrival of group/party guests
- Assist servers when necessary with bussing, side work, etc
- Assist at Dessert Bar as needed during peak times
- Assist in food running as needed during peak times
- Assist in maintaining cleanliness of the lobby area, door windows, and host stand
- Assist as needed in other areas as requested by a lead or manager
- Maintain uniform standards and a professional appearance
Physical Requirements:
- Standing for long periods of time
- Must be able to lift 40 lbs
- Must have a great attitude and smile
- Must be able to multi-task and maintain composure during peak business hours
- Must be at least 16 years old
- Obtain training certification per company policy
- Goes beyond normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests' special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, and diligent manner with fellow team members, supervisors, and managers.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
