Field Services Engineer

2 weeks ago


San Francisco, California, United States Parkworks Mechanical Systems Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

We are looking for a Field Service Engineer to be in charge of all electrical and mechanical components of our large-scale parking installations. You will oversee deliveries and installations, perform troubleshooting and maintenance. Prior knowledge of mechanical parking structures is not required, but past experience should provide a foundation for success.

You must be comfortable working with a variety of subcontractors on construction sites. Communication and real-time problem solving are essential. Friendly demeanor with all customers is essential to this position.

Frequent travel to various project/job sites in the Bay Area will be required- some on call work will be required.

Responsibilities:
  • Understand all elements of semi and fully-automated parking systems
  • Troubleshoot, repair, install parking system components
  • Implement tests to ensure all components are working correctly
  • Educating clients on how to use and maintain parking system
  • Perform maintenance and provide customer support
  • Diagnose problems and come up with solutions to repair them
  • Order parts needed for repairs if needed
  • Fill out detailed reports and keep records on services that have been performed
  • Explain issues with equipment and repairs to customers
  • Build and maintain relationships with customers
  • Management of service/parts department
  • Direct reports may be assigned to manage
  • On call work onsite will be required
  • Frequent travel to job sites will be required
  • Other duties as assigned

Experience and Skills:
  • 3+ years experience servicing electro-mechanical equipment
  • Must be able to read blueprints and diagrams (i.e. Construction Design Documents and Specifications)
  • Ability to work flexible hours and work around a changing schedule (may require on call)
  • Excellent communication, interpersonal and diagnostic skills
  • Working knowledge of the equipment needed for the job
  • Ability to work independently without much supervision and manage time effectively
  • Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment, standing for extended periods of time and working in confined spaces.
  • Working knowledge of computer design tools (i.e. Auto-CAD, CAM, Automation Studio, etc.)
  • Valid driver's license and reliable transportation

Parkworks is a full-service EPC company that offers world class semi-automated and fully-automated parking solutions to clients interested in increasing parking capacity and reducing vehicle emissions. Our installations require minimal maintenance and cost less than normal parking garages. Founded in 2015, certified WBE, we are experiencing unprecedented, rapid growth. Parkworks is the future of parking.

As an equal opportunity employer, Parkworks welcomes and embraces a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, or protected military or veteran status.
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