Remote Latam QA Lead

4 weeks ago


Woonsocket, Rhode Island, United States Insight Global Full time
Insight Global is seeking a fully remote LATAM QA Lead to join a large healthcare company. This person will be supporting Complaints, Grievances and Appeals applications. This person will be the go to for defect management process. They will be identifying defects as well as figuring out why this is occurring. This person will be on calls with external vendors providing testing and process updates. Defects will be logged into QuickBase, Rally and eventually into ServiceNow. This person will own the triage process. This QA Lead must be comfortable providing feedback to other QAs and driving a resolution.

Compensation:
$ 22hr to $25hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
. 5+ years' experience with a QA Lead role Proficient understanding and experience with defect management Experience with QuickBase, Jira, Rally and Service Now for tracking Experience communicating with external vendors/clients
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