director of certification

7 days ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Job Summary:

  • Under the direction of the Deputy Associate Superintendent, this role supervises the Certification unit, manages staff, day-to-day operations, and ensures implementation of Board rules for certificates.
  • Oversees the Educator Preparation Program unit, managing specialists who work with institutes and organizations to become SBE approved.
  • Serves as a liaison between the Certification unit and Ed Prep Program unit to ensure compliance and accountability.
  • Occasional in-state and out-of-state travel is required.

Job Duties:

  • Supervise and direct daily operations of the Certification unit.
  • Train and evaluate personnel in the Certification unit for providing direct services to applicants.
  • Provide training and support for certification staff on effective customer service techniques.
  • Resolve customer service questions and complaints.
  • Supervise daily operations of the Educator Prep Program unit.
  • Train and evaluate personnel working with institutes seeking SBE approval.
  • Collaborate with other Directors to ensure efficient operation.
  • Monitor financial operations of the Certification Unit.

Knowledge, Skills & Abilities (KSAs):

  • Knowledge in: Arizona Revised Statutes, Title 15, SBE Rules, Policies and procedures, educator certificate processes, managing people, change management, continuous improvement, educator prep programs.
  • Skills in: Communication, systems analysis, research, problem-solving, time management, customer service, Microsoft Office.
  • Ability to: Manage tasks, respect confidentiality, lead a team, prioritize, adapt to change, make quality decisions, analyze data, exercise good judgment.

Selective Preference(s):

  • Preference for knowledge of Human Talent Management, supervisory experience, teaching experience.

Pre-Employment Requirements:

  • Successful completion of all background checks, references, required documents.

Benefits:

  • Comprehensive benefits package including medical, dental, life, and disability insurance, retirement plans, paid holidays, vacation and sick time accrual, Paid Parental Leave, deferred compensation, and wellness plans.

Retirement:

  • Participation in the Arizona State Retirement System upon 27th week of employment.

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