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Account Manager

3 months ago

Houston, Texas, United States Cantex Continuing Care Network Full time

ProCare is hiring an Account Manager in the Houston Area due to growth and areas expansion

Benefits:

- _ Competitive Wages_
- _ 401k with match_
- _ Medical, Dental, Vision & Supplemental Insurance_
- _ Vacation, Sick, Personal Holiday & Paid Holidays_
- _ Short-Term Disability_
- _ Life Insurance_
- _ Tuition & CEU Reimbursement _
- _Work today & get paid tomorrow with PayActiv_
- _ Rewards & Recognition Program_


The
Account Manager for ProCare
is responsible for Lead Generation and will communicate and keep our LTC Residents-Families educated in how our customized NP Care Model can help transitioning as a LTC Resident in our SNFs Network.


Essential Functions

  • Responsible for making contact with LTC Residents-Families to educate with our NP Care Model and Patients expectations.
  • Generate an average of 10 direct referrals daily to ensure our monthly enrollment goal.
  • Maintain our CRM (Leadmaster) updated with referral sources, area and facility.
  • Respond to Facility and LTC Residents
  • Families in a timely and professional manner.
  • Provide feedback to the Manager of Business Development to help improve outcomes and reporting methodology.
  • Demonstrate commitment, professional growth, and competency.
  • Promote Company philosophy and administrative policies to ensure quality of care.
  • Assist with all other activities and duties as assigned.

Job Requirements

  • High School Diploma or GED required.
  • 2 Years experience in the longterm care industry (LTC preferred) or managed care organizations required.
  • Healthcare sales and/or skilled nursing community relations exepreince preferred.
  • Ability to travel with infrequent overnight stays.
  • Knowledge of, or ability to learn, reimbursement programs from payor sources.
  • Knowledge and experience with Managed Care, Medicare, statespecific Medicaid regulations and electronic referral management.
  • Understanding of the longterm care environment including overall Admissions Process.
  • Advanced computer skills including Microsoft Office and aptitude to learn company specific systems.
  • Must be able to maintain confidentiality regarding patient, employee, and company proprietary information.
  • Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels.
  • Excellent verbal and written skills required; public speaking skills may be necessary.
  • Ability to read, write, and speak English required.
  • Bilingual preferred.
  • Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people._
This position will be remote with travel required.