Center Administrator

1 week ago

Santa Fe Springs, California, United States MBI Acquisition Corp Full time
Job Description

Job Description

Founded in 1982, MBI Industrial Medicine, Inc. is an Arizona based company operating 31 full service occupational healthcare facilities in Arizona, Colorado, California and Nevada.

MBI is unique - we are the only occupational healthcare company with the sole focus of treating the injured worker.

Staffed with passionate medical professionals, our mission is to provide timely, compassionate care, coupled with evidence-based practice for industry-leading results.

We're a company on the move, with plans for expansion into new states. This means new opportunities at all levels of the business If you are looking for a rewarding career, want the opportunity to work with a highly skilled team of dedicated healthcare providers, and have the desire to grow as a medical professional, apply to MBI today


The Center Administrator will report to the Director of Operations being responsible for center operations as well as its financial success.

As the Center Administrator you embody customer service excellence and ensure the delivery of the highest quality of health care services for our clients.

The Center Administrator is the vanguard of the center, partnering with the center team to ensure standard procedures and operations are being executed efficiently and guarantee optimal patient and client satisfaction.

The Center Administrator also represents MBI to current and prospective clients while supporting and managing the center and being directly accountable for the center's financials.

This position is a working manager position.

As the manager of the center, the Center Administrator will understand and be able to perform all functions in the front office and will support the providers in the center in both medical and physical therapy departments.

A strong understanding of the company philosophy is key.

Pay:
$63,745 to $90,585 Annually Dependent on Experience

Skills:
Strong service philosophy and a focus on achieving all aspects of defined service standards
Working knowledge of principles of personnel recruitment, selection, coaching, and other aspects of performance management
Effective performance assessment and management skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Strong organizational skills
Ability to coordinate and prioritize multiple tasks in a fast-paced environment without direct supervision
Ability to identify areas of concern, develop an action plan, and execute on the plan
Ability to resolve colleague, customer, and patient issues in an effective and timely manner
Financial acumen and its application
Ability to convert strategic goals and objectives into implementable plans and programs
Must be both tactical and strategic, and able to communicate overall strategic vision, as well as the execution details to management and center staff
Results and resolution-oriented
Both process and product-oriented with ability to think "outside the box" for creative solutions
Effectively lead a team in conflict resolution, team building, interpersonal relationships, mentoring, and motivating
Effectively resolve difficult disputes and business challenges using highly refine functional, partnering and leadership skills
Follows HIIPAA guidelines and safety rules as outlined in training received
Ensure integration of planning and work with cross-discipline team to maximize results
Highest levels of cognitive and adaptive ability
Must utilize sound judgment, reliable rationale, and common sense
Must thrive in a high-paced, extremely energetic environment driven by self-motivation and self-initiative
Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style

Leadership/People Development:
Leads by example-acquires first-hand knowledge of daily center operations and participates in center floor work on a routine basis
Demonstrates exceptional leadership and management skills by personally ensuring that patients are provided with exceptional professional healthcare
Responsible for decisions relating to hiring, transfers, disciplinary actions, grievance discussions, coaching development and recommendation of actions, demotions, and termination decisions as applicable for specific discipline and/or center staff
Conducts and supervises orientation and training for center colleagues/staff members covering OUCH/MCI philosophy, protocols, and process management, as applicable
Coordinates the center's staff schedules to ensure efficient productivity while meeting patient needs.
Conducts performance management process for operational colleagues/staff members with input from management team
Coaches colleagues on service, performance, and other job related issues
Addresses colleague disciplinary concerns and conducts the disciplinary action discussions, as applicable (after consultation with Director of Operations and HR)
Monitors colleague performance and determines if issue(s) have been corrected and/or if further

development/disciplinary

action is necessary
Promotes and ensures colleague development and a positive and effective team environment
Patient Care/Customer

Experience/Quality:
Establishes and maintains a warm, welcoming, and professional atmosphere for our colleagues, and patients

Aims towards providing a spotless, professional facility to welcome our patients and guests, which includes managing the appearance and overall condition and aesthetics of the center.

Schedules and oversees ongoing maintenance and repairs of center equipment and facility, including communication and follow up with all vendors
Maintains excellent customer and patient relations by ensuring needs and expectations are consistently met
Ensures that patients are treated as individuals and are attended to expeditiously and courteously by colleagues
Empowers center colleagues to assess center processes and work flows to continuously improve the patient experience

Growth and Financial Analysis:

Financial management and oversight:
Reviews financial reports
Assists in annual budget creation
Orders supplies, manage inventory and approve invoices
Manages and reconciles daily currency transactions

Business Process:
Guides the center team in continuous improvement projects based on review of center performance metrics:
Works closely and accurately within established guidelines
Maintains accountability for implementing and consistently maintaining center programs and policies
Supervises the maintenance of appropriate equipment and daily supplies
Interacts and consults with each member of the Management Team regarding the center activities, including:
Center strategy and growth
Participation in center staff meetings
Determining the best recruiting requirements necessary to meet job/position requirements and center objectives.

Requirements:
Three years management experience. Preferred background in Occupational and/or Urgent Care Medical Practice
Preferred BA or BS Degree. Past and/or current experience may be taken into consideration.

Benefits:


At MBI our daily efforts to provide accessible, convenient care to people who've been injured at work are a team effort.

Every employee and every role are necessary and valued. Rewarding the dedication and commitment of our employees extends beyond a paycheck.

In addition to competitive salaries, we offer to full-time employees:

Paid Time Off
Group Medical, Dental & Vision
Life, Short Term & Long Term Disability
401(K) with company match

Work Hours:
Monday-Friday 8:00am-5:00pm

#J-18808-Ljbffr

  • Call Center Coordinator

    7 days ago

    Santa Ana, California, United States Serve the People Community Health Center Full time

    Job description:Key Responsibilities: Handle inbound and outbound calls from patients and healthcare professionals, providing exceptional customer service and support Answer inquiries about healthcare policies, benefits, procedures and services while ensuring compliance with relevant regulations and protocols Schedule and confirm appointments for patients...

  • Ca Physician Substitute Rn

    7 days ago

    Santa Fe Springs, California, United States Octapharma Plasma, Inc. Full time

    Determined to Increaseyour work/life balance and home time,your ability to learn and advance,and your impact on other's lives?We leave work at work.[So should you]As a critical part of every Octapharma Plasma donor center, talented nurses like you work hard to enhance the lives of others with your empathy, skill, and commitment. Which is why our growing...

  • Administrative Assistant

    1 week ago

    Santa Clara, California, United States Saicon Consultants Inc. Full time

    Title:Senior Administrative Assistant Location: Santa Clara, CA (On-Site)THE ROLE:We are seeking a dynamic and proactive Department Administrative Assistant and onsite lead to join the AMD Data Center GPU & Accelerated Processing ; Your duties will include, but is not limited to, project coordina

  • Administrative Assistant

    7 days ago

    Santa Clara, California, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full time

    Title: Administrative Assistant - SeniorLocation: Santa Clara, CA (On-Site)Duration: 4 months contractRate : $25 TO $ $37 Per Hour on W2 THE ROLE:We are seeking a dynamic and proactive Department Administrative Assistant and onsite lead to join the AMD Data Center GPU & Accelerated Processing organization. Your duties will include, but is not limited to,...

  • Systems Administrator/Site Reliability Engineer

    7 days ago

    Santa Clara, California, United States TEKsystems Full time

    :As a Senior Site Reliability Engineer, you will have the responsibility for provisioning and operating our high-availability systems that provide automated control, monitoring, and alerting at our production data centers Your duties will include: Ensuring high levels of systems reliability and availability in a global enterprise data center setting....

  • Center Director

    7 days ago

    Santa Rosa, California, United States Community Action Partnership of Sonoma County Full time

    Job Type Full-time Description Are you interested in joining a dynamic team of people that are committed to working together to improve the wellbeing of individuals and communities? The Community Action Partnership of Sonoma County has been partnering with low income families and individuals to help them achieve economic and social stability; to build...

  • Warehouse Operations Manager

    7 days ago

    Santa Fe Springs, California, United States Capstone Logistics LLC Full time

    Santa Fe Springs, CA$70000 / AnnuallyShift: Monday-Friday 5:00 PM-2:30 AMPeople want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver...

  • RN Nurse Supervisor

    1 week ago

    Santa Fe Springs, California, United States Option Care Health Full time

    Extraordinary Careers. Endless Possibilities. With the nations largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate...

  • Administrative Assistant III

    4 weeks ago

    Santa Clara, California, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.The...

  • Administrative Assistant III

    3 weeks ago

    Santa Clara, California, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.The...

  • Associate Chief Administrative Officer, RN Preferred

    1 week ago

    Santa Clara, California, United States Kaiser Permanente Full time

    : Job Summary: The Associate Medical Group Administrator (AMGA) is a member of a local Medical Center administrative leadership team working under the direction of the Medical Group Administrator. The AMGA also works closely and in partnership with the local Medical Center physician leadership team and their AMGA peers. The AMGA role works to align and...

  • RN Administration

    7 days ago

    Santa Monica, California, United States Providence Full time

    Providence nurses are not simply valued – they're invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by visiting our...

  • Traffic Operations Center Operator

    1 month ago

    Santa Ana, California, United States Kapsch TrafficCom USA Inc. Full time

    Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...

  • Traffic Operations Center Operator

    1 week ago

    Santa Ana, California, United States Kapsch TrafficCom USA Inc. Full time

    Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...

  • Traffic Operations Center Operator

    7 days ago

    Santa Ana, California, United States KAPSCH Full time

    Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...

  • Traffic Operations Center Operator

    1 day ago

    Santa Ana, California, United States Kapsch TrafficCom USA Inc. Full time

    Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...

  • Public Administration Analyst

    1 week ago

    Santa Monica, California, United States Compu-Vision Consulting Full time

    Position: Public Administration Analyst Clinical ResearchLocation: Onsite: 700 Tiverton Avenue, Factor Building B 973, Los Angeles, 90095Duration: 3 Months Must have a minimum of 1 2 years of experience in clinical research and basic MS Office skills. SUMMARY STATEMENT Under the direction of the Senior Research Director, Financial Administrative Office...

  • Data Center Lead Facilities Engineer

    7 days ago

    Santa Clara, California, United States Centersquare Full time

    Lead Data Center Facilities ElectricalSummaryThe Centersquare Data Center Facilities Lead is accountable for planning, maintenance, and documentation of Data Center operations and Electrical mission critical infrastructures toward the economical and maximum utilization of facilities, equipment, and contract resources. As a member of the Facilities Team, the...

  • Grant Administrator-Independent Living Program

    1 week ago

    Santa Ana, California, United States Orangewood Foundation Full time

    Job Type Full-time, TemporaryDescriptionABOUT THE COMPANYFounded: 1981Mission: To strive for equity for our youth by valuing and supporting the life they envisionValues:Trust, Respect, Empathy, Inclusion, & AdvocacyJOB DESCRIPTIONPosition Title: Grant Administrator-Independent Living ProgramEmployment Classification: Full-Time; Hourly, Non-exemptReports to:...

  • Admin Secretary Ii Medical Oncology Full Time Days

    7 days ago

    Palm Springs, California, United States Desert Regional Medical Center Full time

    Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint...