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Bilingual Customer Service Representative + Office Assistant
1 week ago
We are seeking a Bilingual Customer Service Representative to join our team You will be responsible for setting up appointments with our technicians. As well as managing their schedule and handling other various marketing and office tasks.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about our services.
- Document and update customer records on our CRM.
Qualifications:
- 40+ WPM Typing Spead
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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