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Student Billing Representative
2 weeks ago
Student Billing Representative
Join Our Team at the Boston Architectural College
Are you passionate about making education accessible to all? Do you thrive in a dynamic, inclusive environment where collaboration and innovation are celebrated? Look no further - the Boston Architectural College (BAC) is seeking a talented individual to join us as Student Billing Representative
At the BAC, we're dedicated to providing students with an exceptional educational experience while embracing diversity and equity in all aspects of our community.
As Student Billing Representative, you'll play a pivotal role in helping students realize their academic dreams by providing exceptional service and support while they navigate resolving their financial obligations.
Why Join Us?
- Be part of a vibrant community committed to empowering students to reach their full potential.
- Enjoy the flexibility of a hybrid working schedule, blending the best of Boston and remote work environments.
- Collaborate with a passionate team dedicated to fostering a welcoming and supportive atmosphere for all.
Key Responsibilities:
- Monitor student accounts that have not completed their financial obligation and counsel students as needed on options and timelines.
- Provide the highest level of service to our students while they navigate their payment options.
- Manage monthly payment plans through thirdparty provider to ensure accurate balance amounts and monitoring for ontime payments.
- Generate and review monthly aging reports to ensure that students who have had difficulties meeting their financial obligations have been communicated with and counseled accordingly.
- Monitor the efficiency and effectiveness of processes relating to students completing their financial obligations and provide feedback to the Director of Student Billing.
Qualifications:
- Bachelor's degree from an accredited institution preferred.
- 13 years of experience in higher education financial aid or accounts receivable department.
Why You?
- You're passionate about making education accessible and equitable for all students.
- You're able to show compassion when difficult experiences are presented.
- You thrive in a detailoriented environment and are eager to learn and grow with us.
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