Credit and Collections Specialist

3 weeks ago

San Francisco, California, United States Bonneville International (Utah) Full time
Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.
Who We Are

At Bonneville International, our purpose is to build up, connect, inform, and celebrate communities and families in the markets we serve.

As an integrated media company, we provide content, advertising, and digital marketing solutions across 23 radio stations in Denver, Phoenix, Sacramento, Salt Lake City, San Francisco, and Seattle, along with the NBC Affiliate TV station, KSL-TV 5, in Salt Lake.

We are responsible for lifting and inspiring with respect and giving voice to all the communities and clients we serve.

We believe that empowering our employees to share their ideas and experiences will fuel creativity, innovation, and inspiration.

A diverse and inclusive workforce is crucial to our ability to create and deliver exceptional content, products, and services that represent our communities.

We're proud of our history and we want talented people to join us as we continue to grow
To learn more about Bonneville and how our local media matters, visit:
Position Overview

Reporting to the Executive Vice President, Chief Financial Officer, this position will be responsible for management of collections, evaluation and issuance of credit, and coordination of accounts receivable and billing functions for all Bonneville markets.

In addition, this position will also work closely with Bonneville's outside collection agency and manage/oversee the bankruptcy and 3rd party collections process.

This position will also manage the monthly bad debt account process along with the assistance of market Directors of Finance.

Critical to success in this position is the ability to communicate clearly and work collaboratively with all markets and levels within the organization.


Note:
Work configurations are subject to change based on business needs and at company discretion.

  • This position is a hybrid role that requires the employee to sometimes work at our market site. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.

What You Will Do:
Primary job duties will include, but are not limited to:

  • Assist in the collection of key accounts.
  • Work with Executive Vice President, Chief Financial Officer on problem accounts, sending demand letters and establishing payment plans for delinquent accounts.
  • Make outbound calls at levels that effectively reduce DSO and delinquency ratios.
  • Establish an efficient system for timely follow-ups for both internal and external clients.
  • Contact clients to ensure receipt and accuracy of monthly invoices.
  • Annotate ERP system with account status information.
  • Participate in monthly aging review calls with sales management teams.
  • Assist in department initiatives indicated by management
  • Maintain a positive ad cooperative rapport with staff, management, and clients.
  • Manage the onboarding and maintenance of new and existing clients.
  • Review and approve client credit applications using industry best practices for credit evaluations (e.g. Dunn & Bradstreet, Equifax, NACM) and in accordance with company policy.
  • Assist with the accurate and timely posting of cash
  • Monitor and collect cash-in-advance payments
  • Assist with invoicing and reconciliations
  • Manage billing adjustment and refund process
  • Complete month-end accounting processes in accordance with close calendar.
  • Manage the resolution of discrepant and aged items >150 days
  • Act as liaison between the customer and sales to resolve client disputes in a timely manner.

Skills and Experience We Are Looking For:

  • Associate degree in Accounting, Finance or equivalent experience.
  • Experience with collecting overdue payments.
  • Proven ability to work autonomously as well as establish effective communications and working relationships with co-workers, clients, and others while performing job responsibilities.
  • Project professional, business-like demeanor in person, over the telephone and through e-mail.
  • Strong analytical skills in the area of financial analysis
  • Ability to reconcile accounts receivable accounts.
  • Computer literate with working knowledge of Excel, Word, and Adobe acrobat and industry software (Wide Orbit, Marketron)
  • Proficient in the use of 10-key calculator.
  • Ability to understand and follow instructions and work with minimum supervision.
  • Strong self-motivation, well organized, and dependable.
  • Project professional, business-like demeanor in person, over the telephone and through e-mail.
  • Ability to exercise good judgment and make a positive impact on department's productivity.
  • Assist other employees with special projects.
  • Maintenance and organization of files.
  • Experience with Wide Orbit or Marketron a plus
Physical Demands

  • Receive, process, and maintain information through oral and/or written communication effectively.
  • Manual dexterity and fine motor skills to operate computer keys and general office equipment. Ability to work on a computer for prolonged periods of time.
  • Sit and/or stand for extended periods of time.
Compensation
$25.00 to $33.80 per hour. Hourly rate to be determined by multiple factors including but not limited to geographic location, evaluation of the education, experience, knowledge, skills, and abilities of the applicant along with internal equity and alignment with market data.

What We Offer You:
Check Out Our Bonneville Benefits
Employees at Bonneville can enjoy a broad offering of benefits, including:

  • Robust, affordable medical, dental and vision coverage with no wait period for enrollment
  • 401(k) with Company match, fully vested from day one
  • Paid leave for new parents under our Medical Maternity and Parental Leave policies
  • Opportunities to apply for tuition reimbursement
  • Paid time off for vacation and sick leave in addition to paid company holidays
  • Paid time off for volunteering
  • Employer-funded retirement account, fully vested from day one
  • Employee Assistance Program (EAP) services
  • Access to an entire team of free financial planners
  • Matches on contributions to charitable organizations after one year of service
  • Continuous growth and development opportunities
  • Dynamic team culture that values teamwork, having fun, and collaboration

Bonneville is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Minority/female/disability PWDNET/veteran are encouraged to apply.

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