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Direct Care Worker II

3 months ago

Fall River, Massachusetts, United States State of Massachusetts Full time

  • External


The Department of Developmental Services (DDS) is announcing the availability of a full-time Direct Care Worker 2 - (Developmental Services Worker 2) position located in Fall River, MA for the Southeastern Residential Services.

The Developmental Service Worker II provides direct care services and supports to individuals with developmental and physical disabilities who live in a residential home setting.


Duties and Responsibilities:
(The duties stated are a general summary and not all inclusive.)

  • Assist with implementation of habilitative, behavioral and recreational programs.
  • Perform crisis intervention when necessary.
  • Monitor DSW I staff to ensure that they are acting as advocates demonstrating respect and positive regard for the individuals.
  • Attend review meetings, maintain and protect confidential records.
  • Transport individuals to work, appointments and recreational outings.
  • Dispense medications in accordance with applicable laws, rules and regulations.
  • Help individuals' make choices in their lives; meet personal care and nutritional needs.
  • Guarantee policies, procedures and services are followed and provided throughout the tour of duty.
  • Complete cooking, housekeeping and yard work duties as required.

Preferred Qualifications:

  • Ability to develop and maintain a respectful, caring, tolerant, ethical and empowering relationships with staff and individuals with intellectual and developmental disabilities
  • Capability to assist/lift individuals with physical disabilities and/or limited mobility
  • Ability to transcribe, read and comprehend the English language

Agency Requirements:

  • Applicants must pass the Medication Administration Program (MAP) certification
  • After successfully completing a training program, the selected candidate must acquire and maintain: Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification

Please Note:
This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan.

This means that whenever the Governor declares that the Commonwealth is in a state of emergency, the selected candidate will be required to report to work.

This DSW II position is in a program that operates 24-hours/7 days a week. Candidates must be flexible in their work schedule. The Department requires employees in this position to be able to perform Mandatory Overtime when circumstances dictate the need.

Schedule Information:
Full-time - 40-hour weekly position - 2nd shift

Friday through Tuesday from 2:30 pm to 11:00 pm

Days off - Wednesday and Thursday

About the Department of Developmental Services:


The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members.

DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports.

The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:

Pre-Hire Process:
Recommended candidates must successfully complete pre-employment screening which includes:

  • Disabled Persons Protection Commission (DPPC)

Abuse Registry Search:

  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.


As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate.

Additionally, any licensure required for the position will be verified.

Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.


If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.

For help logging into/resetting your Mass Careers profile, call the Employment Service Center at for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:


Applicants must have (A) at least one (1) year of full-time or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, or (B) any equivalent combination of the required experience and substitutions below.


Substitutions:


An Associate's degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for the required experience.


Incumbents are required to possess a current and valid motor vehicle driver's license at a class level specific to assignment.

Comprehensive Benefits


When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.

We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards

Title 101 CMR "Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.


The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.

We encourage individuals who believe they have the skills necessary to thrive to apply for this role.