Medical Receptionist
1 month ago
Who We Are:
Brandywine Counseling & Community Services, Inc.
(BCCS) is a welcoming and innovative organization that contributes to stronger communities and enhancing quality of life by creatively providing Education, Advocacy, Treatment, Early Intervention, and Prevention services.
With integrity, we promote hope and empowerment to persons and families touched by mental health, substance use, HIV and multiple occurring diagnoses, and their related challenges.
What you'll do with us as a Behavioral Health Receptionist:
- Assures telephone is answered in a timely manner and all messages are relied to the apocopate department or person.
- Check and prepare reminder calls or correspondences for clients.
- Files all and retrieves all documentation needed to stay in compliance with DE state and federal regulations
- Obtaining client demographic and verifying insurance information at each visit
- Obtaining necessary client information to meet current Federal guidelines and insurance use guidelines for electronic medical records.
- Scan pertinent client information into EMR including client authorizations, recent labs delivered etc.
- Collecting copayments, including cash, checks, and credit cards.
- Entering visit charges into EMR per doctor's coding on scheduler
- Scheduling followup appointments and inputting recall notices into EMR as needed
- Insuring patient has necessary paperwork and insurance documentation for intake
- Obtaining client authorization for medical records release, HIPAA, Reminder calls, etc
- Identifying and resolving minor client billing complaints
- Maintaining cleanliness of waiting area and assure site brochures and other marketing material is visible to clients
- Assure counselors are alerted when client arrives for appointment
- Enter client information into EMR
- Types correspondence and reports for staff.
- Performs other related duties as assigned by Behavioral Health Office Manager
Knowledge, Skills and Abilities:
- Must have the ability to work well either alone or as part of a team.
- Excellent computer skills
- Excellent interpersonal skills. Ability to interact with people of a variety of backgrounds.
- Knowledge of principles and practices of basic office management and organization.
Qualifications:
-
REQUIRED: High School Graduate or Equivalent
- _PREFERRED_: Associate degree
-
REQUIRED: 1 year in office environment, 3 years related experience, some knowledge of treatment for substance use disorder/Mental Health Disorder.
- _
PREFERRED:
_ Bilingual with fluency in reading/writing in Spanish
Schedule:
- PART TIME
Monday
- Thursday
- 3:00 p.m. 8:00 p.m.
Pay:
- Starting at $17/hour.
- Commensurate with experience and education
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