Order Entry/Customer Support

1 week ago


Kalamazoo, Michigan, United States Adecco Full time
Job DescriptionJob DescriptionAdecco has a long-term contract opportunity with a global pharmaceutical organization. This position will perform day-to-day orders and coordinate activities per the required schedule. You will have the opportunity to interface with internal and external customers from multiple departments and all levels of management.

Why work for Adecco:
  • Weekly Pay, every FRIDAY
  • Benefits Available
  • Amazing Customer Service

RESPONSIBILITIES:
  • Handle and collect data.
  • Effectively enter details into spreadsheets and create orders in the databases.
  • Communicate customer data corrections via email.
  • Enter and manage customer accounts and orders in the software systems.
  • Manage customer communications via email and ensure customer order inquiries are attended to in a timely fashion.
  • Participate in department meetings and training to remain current on products and their use.
  • Promote Excellent Customer Service. Identify tasks at hand and take appropriate action to achieve a positive outcome for our customers.
  • Perform duties in a safe manner. Maintain safe and clean working environment by complying with procedures, rules, and regulations.
  • Report deviations, or unexpected results in a timely fashion, in accordance with the organization's CAPA (corrective action, preventative action).
QUALIFICATIONS:
  • High school diploma required; some college preferred.
  • Demonstrates high quality work and detail oriented.
  • Knowledge of Excel and industry standard software.
  • Critical Thinker
Pay Details: $17.00 to $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.


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