ServiceNow Admin

2 weeks ago


Santa Clara, California, United States Commfinity Technologies Pvt. Ltd Full time
Job DescriptionJob Description

Role: ServiceNow Admin
Location: Santa Clara, CA (Day1 Hybrid)

Job Description:

  • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.
  • Knowledge of ServiceNow platform is must: Certification in System admin or Developer is big plus.
  • Strong troubleshooting skills
  • Should be able to debug code.

Skills:

  • ServiceNow Admin
  • Business Model Strategy
  • Business Process Analysis Tools
  • Business Process Design
  • Requirement Analysis
Please share your resume at careers-usaatcommfinitytechdotcom

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