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Deductions Analyst
1 week ago
This role is hybrid remote with 60% weekly in-office presence in Mount Prospect, Illinois. (3 days in office per week)
This position provides the data management and visualization activities necessary to support the department's function of analyzing and reporting customers' deductions data to determine validity and resolution requirements.
Job responsibilities include the following:
Reviewing, gathering supporting documentation, and processing high volumes of deductions, including pricing, promotions, fines, freight, rebate, quantity and post audits.
Researching, analyzing, tracking and clearing complex customer deductions, working with teams to determine validity and resolution requirements, including dispute processing and collecting on charge backs.
Coordinating analysis and resolution of deductions and large-scale issues.
Creating and running reports to illustrate customers' open receivables to internal stake-holders (Finance, Sales, Logistics), merging customers' data with internal data to identify trends and drive payment resolution with major retailer partners.
Providing input into strategic initiatives and helping drive process improvement by identifying issues, creating, and implementing corrective action plans, yielding improved techniques and standards.
Technical process expertise/owner within and across functions.
Establishing policies and procedures by exercising discretion and independent judgment.
Demonstrating process improvement and project management skills including planning, prioritizing, tracking coordinating process, change and risk management.
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