Clinical Care Partner

2 weeks ago

Wilmington, North Carolina, United States New Hanover Regional Medical Center Full time
About NHRMC


NHRMC, established in 1967 in Wilmington, NC, is recognized as a preeminent healthcare organization focused on leading our community to outstanding health.

We have an 855 bed network of hospitals and multi-specialty physician group practices with more than 200 physicians.

With a network of primary, specialty, neighborhood clinics and regional medical centers; you will find our culture is the very definition of best in practice.

Join us and find out how many ways NHRMC offers you the chance to focus on what really matters - our patients and community.

About the Job

Location:
New Hanover Medical Group

Department:
NHMG - Autumn Hall

Full Time Equivalent:

FTE:
1.0

Work Type: 64 to 80 Hours Pay Period

Work Schedule: 9HR DAY

Exempt from Overtime:
Exempt: No

What You'll Do

Summary:


The team member's Number One job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understands how to contribute to the health system's vision of achieving that commitment to patients and families.

At Novant Health, people are our business. We treat each other with respect and compassion. We embrace the differences in our strengths while fostering an environment of inclusion, empowerment, inspiration and courage.

The team member will use Novant Health's First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability strategies as appropriate to ensure a safe, remarkable patient experience.


Coordinates and assists the provider and nursing to ensure safe quality/cost effective service and care for the people within the practice population.

Provides and documents clinical care and maintenance of a safe and clean environment, under the direction and supervision of a registered nurse/APP or physician.

While CNA I and CNA II can work under the license of a physician or APP, they must work a minimum of 8 hours every 24 months directly supervised by an RN employed at the clinic, per the North Carolina Board of Nursing requirements for licensure, or make arrangements for them to complete this supervision at a sister NHMG clinic location.


Responsibilities:
Essential Functions

Human Experience:
Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens.

  • Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities.

Patient Care:
Perform and document necessary preliminary exam needs on patient to include height, weight, pulse, blood pressure, and temperature. Ensure the patient chart is complete. Interview patients to identify current medical needs and relevant patient history. Assist with examinations, treatments, special tests and procedures within scope of practice. Medication and vaccine preparation and administration are out of scope for this role.

Perform and document necessary preliminary exam needs on patient to include screenings, examinations, treatments, special tests and procedures within scope of practice.


Clinical Duties:

Demonstrates continual competence in clinical duties and responsibilities through annual review and completion of Clinical Care Partner UAP agreement with clinician.

Notifies nurse or provider of changes in patient's condition or behavior, results of treatments, accidents, incidents, errors, and all abnormal values of patient data (such as vital signs and blood glucose).

Restocks routine supplies for care team. Clean rooms and treatment areas per protocols.

Data Collection/Referrals:
Code nursing visits, lab requests and procedures for billing. Verify and update patient data. Collect data from patient/family to ensure accuracy in EMR.

Clerical Duties:
Assists with registration, scheduling and check-out as indicated. Greets and welcomes patient. Verifies and corrects patient demographics and updates medical insurance or payment sources. Collects and enters co-payments. Supports other duties related to front-desk and scheduling. Demonstrates the Novant Health service standards with each patient encounter and delivers remarkable customer service.

Clinical Lab Duties:
Specimen collection and

Testing Analysis:
Performs waived point of care testing with attention to accuracy by checking patient ID and DOB. The team member understands and follows HIPAA guidelines and ensures the confidentiality of patient results.

The team member documents or assists in documentation or corrective action needed for Quality assessment, Proficiency Testing and Quality Control.


Documentation:

Ensures all routine, daily, monthly, and annual maintenance and QC are performed, documented and kept for the appropriate number of years.

Documents results in EMR and reports results to the care team.

Teamwork and Communication:
Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Facilitate and/or participate in regular team member meetings. Works within the team to identify areas of improvement and actively participates in the improvement process.

  • On-going Competency: Demonstrates continual competence in clinical duties and responsibilities through annual review and completion of skills check off (based on scope of CNA I, or CNA II or EMT background) with registered nurse, annual mandatory education (AME), annual skills assessment, maintenance of basic life support, and other mandatory clinical training as indicated. Complete necessary continuing education as required by registry or certifying body in accordance to policy NHHR-3095.

Additional skills:
performs venipuncture after completion of formal phlebotomy course (provided internally or externally).

All other duties as assigned.

Position Requirements

Credentials

Essential:

  • Cert Nursing Asst I

Nonessential:

  • Cert Nursing Asst I
I

  • Emergency Medical Tech

Education (Essential):

  • High School Diploma

Education equivalent experience:

  • High School or GED Required

Other information:
Experience: 2 Years Required Acute experience for CNA 1. 1 Year Preferred CNA2 or EMT.


Licensure/Certification Type (ex NP, RN, CMA): NA I in good standing within the NA registry; OR NA II in good standing with NA II certification with required state; OR EMT current credential in appropriate state required.

Other Information


This position description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position.

Depending on the location of the job, duties may vary.

Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

Consider a career at NHRMC and become part of this award-winning team

#NovantHealth #NHRMC
#J-18808-Ljbffr

  • Clinical Manager, Home Care

    2 weeks ago

    Wilmington, North Carolina, United States Bayada Full time

    BAYADA Home Health Care is seeking a Clinical Nurse Manager (RN required) for our Wilmington, NC pediatric home care office. This office provides best in class care to pediatric clients. Do you want to be part of providing care with the highest professional, ethical, and safety standards? Do you want to use your leadership and mentoring skills to make a...

  • Dialysis Clinical Coordinator

    1 month ago

    Wilmington, North Carolina, United States U.S. Renal Care Full time

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with...

  • Clinical Director- BCBA

    2 weeks ago

    Wilmington, North Carolina, United States Maxim Healthcare Services Full time

    Maxim Healthcare Services Clinical Director- BCBA Wilmington , North Carolina Apply Now Maxim Healthcare Services Wilmington, NC is hiring a Clinical Director – BCBA to help provide clinical oversight of clients receiving behavioral services.Why Join MaximCompetitive pay, weekly paychecks, & quarterly bonus eligibleLocal and divisional clinical...

  • Manager Pharmacy Clinical OPS

    1 month ago

    Wilmington, North Carolina, United States Johns Hopkins Medicine Full time

    Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here. What awaits you: Work-life balance - This is a hybrid role requiring you to work 1 day per week in the Hanover, MD...

  • Clinical Appeals Nursing Supervisor

    2 weeks ago

    Wilmington, North Carolina, United States Johns Hopkins Medicine Full time

    Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here. What awaits you: Work-life balance - This is a hybrid role requiring you to work 1 day per week in the Hanover, MD...

  • LTSS Care Manager

    2 weeks ago

    Wilmington, North Carolina, United States Spectraforce Technologies Full time

    Title: LTSS Care ManagerDuration: 3 Months (Contract to Hire)Remote (NC) Member Facing - Wilmington-NCDescription:This licensed professional will be responsible for the oversight and coordination of long term support services / long term care for special (higher acuity) populations residing in the community and/or skilled nursing facilities. Examples include...

  • RN Progressive Care Unit Travel Contract

    2 weeks ago

    Wilmington, North Carolina, United States Zenex Healthcare (A Division of Zenex Partners) Full time

    Zenex Healthcare (A Division of Zenex Partners) is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Wilmington, North Carolina.Specialty: PCU - Progressive Care Unit ~ Shift: 12 hours, nights ~ Employment Type: Travel Minimum Years of Experience: Minimum 2 years of experience on the cardiac floor required. **5 year of CVICU...

  • Clinical Testing Psychologist

    7 days ago

    Wilmington, North Carolina, United States LifeStance Health Full time

    Job Description We offer our Psychologists:At clinicians preference able to have or add psychotherapy to their caseload. Flexible work schedules: Full-time - set your own schedule hybrid schedule- onsite & remote work 100% outpatient work. No nights, no hospital calls, no weekends. Compensation with unlimited/uncapped earnings Full benefits package: health,...

  • Certified Nursing Assistant

    2 weeks ago

    Wilmington, North Carolina, United States IntelliChoice Home Care Full time

    Certified Nursing Assistant for Home Care - CNA I or CNA IIBranch Location: Wilmington BranchShifts Available: 12-Hour Shifts: 7 AM to 7 PM and 7 PM to 7 AM are available (Adult) - This CNA will be working along with an RN or LPN during the shift.IntelliChoice CNAs are extremely critical to the health and well-being of the patients we serve and to the...

  • Licensed Clinical Therapist

    2 weeks ago

    Wilmington, North Carolina, United States New Hanover County, NC Full time

    Salary: See Position DescriptionLocation : New Hanover County, NCJob Type: Full-TimeJob Number: Department: COMMUNITY JUSTICE SERVICESOpening Date: 05/21/2024Closing Date: ContinuousPosition Information New Hanover County is seeking a Licensed Clinical Therapist to work in the Community Justice Services department. This long-standing partially grant-funded...

  • Civil Surgeon

    2 weeks ago

    Wilmington, North Carolina, United States American Family Care Full time

    Benefits:Bonus based on performance Flexible schedule Free uniforms Job Description: We are seeking a skilled and compassionate Civil Surgeon to join our urgent care team on a part-time basis. As a Civil Surgeon, you will be responsible for conducting immigration medical examinations for individuals seeking adjustment of status in the United States....

  • Dietary Manager

    2 weeks ago

    Wilmington, North Carolina, United States Aperion Care Full time

    SUMMARY: The Dietary Manager is responsible for partnering with the Dietitian to plan, organize, develop and direct the overall operation of the Dietary Department in accordance with current, federal, state, and local standards, guidelines and regulations governing our facility, and as may be directed by the Administrator, to assure that quality...

  • Director of Managed Care Contracting

    1 week ago

    Wilmington, North Carolina, United States Johns Hopkins Medicine Full time

    Job SummaryReports to the AVP, Network Management and is responsible for the overall direction and management of the contracting value-based care (VBC) and network development strategies. Responsibilities include negotiating provider reimbursement rates and contract terms, developing value-based care arrangements, planning, directing, organizing and...

  • General Dentist

    2 weeks ago

    Wilmington, North Carolina, United States Family Dental Care of Wilmington Full time

    Job DescriptionGeneral Dentist- Wilmington, NC2024/2025 Grad Welcome Family Dental Care of Wilmington is looking for a General Dentist to join our team. Why Heartland Dental? As the leader of your supported office, you'll receive best in class support to provide exceptional lifetime patient care while experiencing unparalleled educational offerings to...

  • CMO Johns Hopkins Health Plans

    1 week ago

    Wilmington, North Carolina, United States Johns Hopkins Medicine Full time

    Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3.2B business serving nearly 500,000 members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP is a leader in provider sponsored health plans—backed by the clinical...

  • Team Lead IIH

    2 weeks ago

    Wilmington, North Carolina, United States Southeastern Integrated Care LLC Full time

    Summary: The Team Leader is responsible for the supervision and management of team operations and staffing. Team Leader ensures that services are provided to the members served to meet the clinical needs of each recipient through direct and indirect interventions. Essential Duties and Responsibilities: The team leader (clinical supervisor) must provide...

  • Patient Care Coordinator

    2 weeks ago

    Wilmington, North Carolina, United States Chesapeake Pediatric Dental Group Full time

    Job Overview:Duties: Greet and assist patients in a professional and friendly manner Schedule patient appointments and followups Maintain patient records and ensure accuracy of information Coordinate with clinical staff to address patient needs promptly Handle billing inquiries and process payments Manage incoming calls and inquiriesRequirements: Experience...

  • Telemetry Nurse

    2 weeks ago

    Wilmington, North Carolina, United States Zenex Healthcare (A Division of Zenex Partners) Full time

    Zenex Healthcare (A Division of Zenex Partners) is seeking a local contract nurse RN Med Surg / Telemetry for a local contract nursing job in Wilmington, North Carolina.Specialty: Med Surg / Telemetry ~ Shift: 12 hours, nights ~ Employment Type: Local Contract Minimum Years of Experience: Must have 2 years of surgical unit experience Traveler Experience:...

  • East Coastal Carolina Emergency Medicine PA Opportunity

    2 weeks ago

    Wilmington, North Carolina, United States Emergency Care Partners Full time

    We are seeking BE/BC Emergency Medicine Physician Assistants for a full-time employed position to join our group in Wilmington, NC community. We are a leading EM group with 35 years of excellence in Wilmington, North Carolina, dedicated to providing exceptional patient care and community support. Our state-of-the-art Emergency Department is staffed by a team...

  • Local Contract Nurse RN

    2 weeks ago

    Wilmington, North Carolina, United States Zenex Healthcare (A Division of Zenex Partners) Full time

    Zenex Healthcare (A Division of Zenex Partners) is seeking a local contract nurse RN Med Surg / Telemetry for a local contract nursing job in Wilmington, North Carolina.Job Description & RequirementsSpecialty: Med Surg / TelemetryDiscipline: RNStart Date: 07/01/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Local...