Current jobs related to CX Position - Pittsburgh, Pennsylvania - Innovation Works

  • Systems Commissioning Specialist

    4 weeks ago

    Pittsburgh, Pennsylvania, United States WNA Engineering Full time

    Position OverviewSalary: CompetitiveWNA Engineering is a renowned multi-disciplinary consulting firm dedicated to providing exceptional engineering solutions for a diverse range of projects within the Construction Sector. We take pride in our guiding principle:Partnerships by DesignAs we expand, we remain committed to our foundational values, fostering a...

  • Relationship Banker

    3 weeks ago

    Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a skilled professional to join our Retail Branch organization as a Relationship Banker. This role is responsible for acquiring and expanding share of wallet for mass affluent client segment and Business Banking opportunities under 1MM in sales revenue.Key Responsibilities:Proactive lead generation and...

  • Regional Banker/Teller

    3 weeks ago

    Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a highly skilled and motivated individual to join our team as a Regional Banker/Teller. As a key member of our Branch Sales and Service Regional Resource team, you will be responsible for delivering exceptional customer experiences and driving business growth through proactive sales and service...

  • Loan Closing Specialist

    4 weeks ago

    Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time

    Position Overview At PNC Financial Services Group, our employees are our most valuable asset and competitive edge in the financial services industry. We are committed to providing an exceptional experience for our clients. Our collaborative environment promotes an inclusive culture where every team member feels appreciated, respected, and empowered to...

  • CX Position

    4 months ago

    Pittsburgh, United States Innovation Works Full time

    CX Position Honeycomb Credit is a loan crowdfunding website that unlocks capital for small businesses from an unconventional and innovative source-their fans, friends, and community. By crowdfunding a small business loan, entrepreneurs create deeper relationships with their community and investors earn a return while supporting local businesses they love....

  • CX Position

    4 months ago

    Pittsburgh, United States Innovation Works, Inc. Full time

    Job DescriptionJob DescriptionCX PositionHoneycomb Credit is a loan crowdfunding website that unlocks capital for small businesses from an unconventional and innovative source—their fans, friends, and community. By crowdfunding a small business loan, entrepreneurs create deeper relationships with their community and investors earn a return while supporting...

CX Position

3 months ago

Pittsburgh, Pennsylvania, United States Innovation Works Full time
CX Position

Honeycomb Credit is a loan crowdfunding website that unlocks capital for small businesses from an unconventional and innovative source-their fans, friends, and community. By crowdfunding a small business loan, entrepreneurs create deeper relationships with their community and investors earn a return while supporting local businesses they love. It's a true win-win

For this role, we are looking for someone who can offer energetic front-line guidance and strategy to business owners running investment crowdfunding campaigns on Honeycomb. As a key part of growing our two-sided network, the Crowdfunding Campaign Manager embodies the Honeycomb mission and values every day.

Requirements:
  • 0-3+ years of experience in customer success, sales, customer support, marketing, or social media
  • Experience working with or around small businesses
  • Excitement for our mission of creating financially empowered communities
The Ideal Candidate will:
  • Have excellent verbal and written communication skills
  • Be comfortable working face to face (virtually) with small business owners
  • Have experience in a customer support, customer success, sales, or marketing role
  • Be familiar with social media and email marketing
  • Be process-minded but flexible and collaborative
  • Be comfortable dealing with the ambiguity of working in a fast-paced startup
  • Comfort being accountable to personal and team goals
Additional consideration will be given to candidates who:
  • Have worked in a high-growth startup environment before
  • Can demonstrate a track record of hitting goals and growing professionally
  • Have experience in lending, crowdfunding, or fundraising
  • Have worked in an independently owned small business
  • Are located in Pittsburgh, Chicago, Philadelphia, or New York City
Role Responsibilities:
  • Support and manage small business owners' crowdfunding campaigns from launch to funding. This includes pre-launch meetings, campaign strategy, telling a compelling story through the campaign page, and periodic check-ins throughout the life of the campaign
  • Interface with the sales, marketing, compliance, and operations teams to ensure campaigns are launching in a timely manner and reaching their funding goals
  • Build on our existing customer success tools to drive investment in our customers' campaigns
  • Engage our investor audience through social media, email, and events both through Honeycomb's owned channels and indirectly through our customers reach
  • Work with our operations team to maintain a positive working relationship between business owners, investors, and Honeycomb throughout the repayment of the loan
Honeycomb Credit offers:
  • Unlimited PTO
  • Health insurance
  • Equity in a high growth startup
  • Fun, unique, and exciting co-workers
  • The opportunity to grow your career in a mission-driven organization
Please send qualified resumes to: [email protected]

Honeycomb Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.