Workflow Platform Quality Engineering Manager

2 weeks ago

Portland, Oregon, United States KinderCare Learning Companies Full time

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.

As Quality Engineering Manager at KinderCare, you'll lead our testing team and drive QE strategy across various product implementations. You will work to develop, implement, and maintain a system of quality and reliability testing for KinderCare's products and development processes.

RESPONSIBILITIES:

  • Lead the testing team supporting ERP Migration and Salesforce implementation product work and create a succession plan for the team.
  • Help to stablish the testing practice for Salesforce and Workday quality engineering team.
  • Participate in scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment.
  • Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution.
  • Establish, monitor, and report QE metrics & performance indicators that measure testing speed, coverage, and quality; adjust strategy and execution to achieve goals.
  • Work closely with engineering leadership to build a multi-layer testing strategy that integrates in the overall software development lifecycle and is optimized for the right balance of pace, test coverage and quality of output, and included mapping out needs for unit, functional, integration, and end-to-end testing.
  • Strategically prioritize test coverage for areas of product based on criticality, usage, and risk.
  • Own technical roadmap of the automation suites that cover our products and user journeys.
  • Develop, implement, and maintain a planning model to estimate, track and report on return on investment for test automation.
Qualifications:
  • Bachelor's degree in computer science, engineering, statistics, or related field; or equivalent work experience.
  • 4+ Years of QA experience.
  • 2+ years of proven experience in Salesforce.
  • 1+ years of experience managing teams and resources, with the ability to lead and influence within a matrixed environment with sense of business acumen.
  • 1+ years of experience support UAT Testing or acting as UAT coordinator.
  • Strong leadership, communication, and interpersonal skills, with the ability to empower and inspire cross-functional teams.
  • Self-starter who can navigate and resolve time & resource constraints, complexity of applications, changing technology landscape, team management & motivation, balancing quality with business needs.
  • Exposure with testing tools that leverage AI and ML features to enhance testing capabilities.
  • Strong analytical and critical thinking abilities (Problem-solving skills).
  • Salesforce certifications, preferred.
  • ERP implementation experience, preferred.
  • Ability and appetite to lead and engage diverse and equitable teams
Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
  • Know your whole family is supported with discounted child care benefits.
  • Breathe easy with medical, dental, and vision benefits for your family (and pets, too).
  • Feel supported in your mental health and personal growth with employee assistance programs.
  • Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones.
  • ... and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Primary Location : Portland, Oregon, United States

Job : Corporate

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