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Fitness/Sales/Operations Manager

3 months ago

Barrington, Illinois, United States StretchLab - Park Ridge Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources

StretchLab Deer Park, IL

This is an amazing opportunity to gain experience in a new modality that is taking the health & wellness industry by storm StretchLab is currently seeking a high energy, team player, passion-filled and sales motivated individual that is fitness-minded and has a love for community and health & wellness. Full-time position Tues-Sat with Mid day shifts 10-6 or 11-7, Sat 8-4pm, approx-35-40 hours.

StretchLab, the industry leader in offering one-on-one assisted stretching, ranked in top 10% Inc. magazine best franchises, with over 500 studios open nationwide, has expanded to the Chicago NW Suburbs. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, athletic training, personal training, massage, yoga, Pilates, and more. StretchLabs proprietary Flexologist training, nationally recognized & accredited for continuing education, ensures that their clients receive a world class stretching session.

Position:
The role of the Sales/Operations Manager is to promote the growth of the studio with new membership sales by following up with digital leads phone/text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also with retaining current members with a top of the line member experience. Tracking studio performance KPIs through our Club Ready Reporting System. Grassroots Marketing, email marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, membership sales, digital marketing & customer service experience is required. Schedule flexibility very important and includes working Saturdays, mornings & some evenings

Responsibilities:
  • Lead generation, follow up, membership sales presentation & close.
  • Book and confirm stretch appointments & intro sessions. Assess first time appointments.
  • Social Media Studio posting, Email marketing, creating content, Grassroots Marketing, out of studio pop up events.
  • Manage the front desk to greet and check-in clients and prospects
  • Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants
  • Maintain an acceptable level of membership sales production & sales goals
  • Tracking studio performance KPIs through our Club Ready Reporting System
  • Emphasize and enforce the objectives of the studio as a fitness and wellness provider
  • Present available services, memberships & packages to current & prospective members
  • Book quality appointments and follow-up with leads and missed intro sessions
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
  • Key Holder, ensure the studio is open in the AM or close in PM.
  • Other duties as assigned
Requirements:
  • Excellent sales, communication, operations and customer service skills Required
  • Health & Fitness Membership Sales experience Required
  • Social Media & Canva Savy
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch
  • Ability to learn and use the ClubReady software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Must be fluent in English and have excellent communication skills via in person, phone and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills
Compensation & Perks:
  • Competitive compensation based on experience
  • Bonus on studio performance
  • Paid Time Off
  • Flexible Schedule
  • Free Parking
  • Medical Insurance
  • 401(k)
  • StretchLab Memberships
  • Retail Discounts
  • Training & Development
  • Lots of Stretching with the Team
  • Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.
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