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Bilingual Customer Service Representative

3 months ago

Buffalo, New York, United States Saint-gobain Full time

Customer Service Representative - Saint-Gobain ADFORS

  • Interfacing with Saint-Gobain ADFORS customers, including Spanish-speaking customers.
  • Responding to customer inquiries, pricing, and technical information requests.
  • Working with internal functions to develop schedules and customer ship dates.
  • Maintaining professional business relationships with customers.
  • Pricing customer orders and assisting with timely invoice payments.
  • Obtaining credit clearances and necessary documentation for customer orders.
  • Requirements: Bachelors Degree in Business Administration or Marketing, 3+ years of customer service experience, fluent in Spanish, Portuguese proficiency is a plus, SAP and/or EDI experience is preferred.

Saint-Gobain ADFORS belongs to the global leader, Saint-Gobain, providing innovative solutions for over 350 years. At Saint-Gobain, diversity is valued to develop smarter solutions. ADFORS offers textile and coating technologies for construction and industrial markets globally.

Benefits:

  • Comprehensive Total Rewards package
  • National pay range: $48,405 to $72,607 per year
  • Annual bonus opportunity (7% of base salary)
  • Total Target Cash range: $51,793 to $77,689

Employee Benefits:

  • Healthcare options
  • Wellness programs
  • Retirement plans
  • Additional Benefits

Join Saint-Gobain ADFORS to be part of a team that values employees' wellbeing and offers a range of benefits to support a thriving work environment.