House person

1 week ago

Santa Monica, California, United States Sage Hospitality Full time

Why us?:

Sage Hospitaity Group is set to hire a service-focused House Person to join our front office team in providing exceptional guest experiences at The Pierside Santa Monica.

Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier, our Santa Monica Beach hotel is an inviting destination for your Southern California getaways. Guests feel at home in beautifully decorated rooms and suites with ocean views and modern amenities and can soak up the SoCal sunshine with a cocktail by the outdoor heated pool, or get energized in our well appointed fitness center.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. Were not afraid to forge our own path. After all, its what industry leaders do. Thats why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you doits really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us

Job Overview:

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities:
  • Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
  • Remove trash and/or linens and note any areas that need immediate cleaning.
  • Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
  • Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
  • Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
  • Stock linen and supply closets to ensure par inventories.
  • Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
  • Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Qualifications:

Education/Formal Training

No formal education required.

Experience

No experience required

Knowledge/Skills

  • Self-starting personality with an even disposition.
  • Ability to meet standards of appearance.
  • Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
  • Ability to assess required reaction to meet standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
  • Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
  • Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
  • Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
  • Climbing stairs -approximately 40 steps 15% of 40 hour week.
Benefits:
  • Medical, dental, & vision insurance
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Paid time off for vacation, sick time, and holidays
  • Eligible to participate in the Companys 401(k) program with employer matching
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

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