Sales Associate

2 weeks ago


Helena, Montana, United States Noma House Full time

NO|MA
House Mission Statement:


NO|MA House Café & Collective is a café and retail collective designed to inspire a sensorial experience—a welcoming space to eat, talk, work, learn and encourage wellbeing.

Embracing community while celebrating wellness and design, we seek to inspire and bring people together.

Position Summary:


The NO|MA House Sales Associate is a critical part of the retail team, providing customers with the support and assistance they need to have a positive shopping experience and driving sales for the collective.

This role will work collaboratively with the retail and café team to ensure that customers have a positive experience at the café and retail shop.


Education & Experience:

  • Previous experience in retail is preferred.
  • Experience with POS systems (experience with Square is a plus)
  • Professional working proficiency of English language.

Required Skills / Abilities:

  • Positive cando attitude and people person demeanor.
  • Possess a passion for products, particularly in the beauty, wellness and home categories.
  • Strong communication skills, both with customers and with other members of the team.
  • Ability to multitask while maintaining a clean and organized workspace.
  • Physical stamina, as this position requires you to able to stand for long periods of time, and work in a fastpaced environment.
  • Ability to count and handle cash with confidence.

Duties / Responsibilities:

  • Greet customers as they enter the store, making them feel welcome.
  • Assist customers with their purchases, including answering questions about products, brands, and artisans.
  • Possess a solid knowledge of products being sold by NO|MA House: home and jewelry products: tell story of makers and artisans; beauty and wellness: describe brands and individual product benefits.
  • Process transactions through the POS ipad and payments. This includes operating the cash register, running credit cards, handling cash, and making change.
  • Maintain the appearance of the store, including restocking shelves, organizing displays, and keeping the store clean and presentable.
  • Support the café and retail manager in overseeing the inventory of products and supplies. Ensure the stockroom is organized and conduct regular inventory counts to ensure optimal inventory levels.
  • Provide customer feedback to management on products, needs/preferences, issues and overall shopping experience.
  • This position may also require agility, adaptability, and the ability to pivot quickly in response to changing situations. You may be asked to jump in and help the team in a variety of ways not listed in this position description.

Schedule:

  • Fulltime; approximately 32 hours per week.
  • Schedule will typically be from 9:30am 5:30pm; Thursday
  • Friday.

Benefits:

- $22 per hour.

  • Shift meals.
  • 50% discount on café food.
  • 50% discount on beauty and wellness products and 20% discount on all other retail products.

Pay:
Up to $22.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Shift:

  • Day shift

Work Location:
In person
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