Family Advisor
1 week ago
Job Title: Senior Living Family Advisor
The role of a Family Advisor is essential in assisting families in finding suitable senior living options. Effective communication, empathy, and collaboration with partner communities are key for success in this remote position. The focus of the Family Advisor is on guiding families through a challenging process, addressing concerns, and ensuring a seamless and supportive experience.
About Our Company:
We are a leading online resource dedicated to providing information and access to senior living and care for seniors and their loved ones. Our mission is to help as many seniors and caregivers as possible through advanced technology and expert guidance. We take pride in assisting the millions of caregivers across the country in finding help for their aging family members.
Our team is agile, data-driven, and empathetic, focusing on delivering a positive user experience while making an impact in the senior care industry.
As a Family Advisor at Caring, you will:
- Guide families through the search process and provide post-referral follow-up
- Understand partner community offerings and benefits of senior living options
- Engage in active listening and effective probing to offer solutions
- Maintain sales performance metrics and exceed quotas
- Act as a Caring brand ambassador, generating positive consumer experiences
Ideal candidates will have strong attention to detail, organizational skills, excellent communication abilities, and experience meeting sales quotas preferably in telephone sales. Required skills include problem-solving, telecommuting proficiency, and industry knowledge.
Computer proficiency, including Word and Excel skills, is necessary. A high-speed internet connection and a designated home office space are mandatory. Daily schedule management and structured training attendance are required.
What we offer:
- Competitive base wage and performance-based bonuses
- Comprehensive benefits package including medical, dental, vision, and more
- Opportunities for professional development and career growth
- Paid time off and support for caregiving, volunteering, and parental leave
If you are detail-oriented and seeking a challenging role, we invite you to apply and contribute to our commitment to compliance and performance excellence. LLC is an Equal Opportunity Employer.
Diversity, Equality, and Inclusion:
We believe that diversity and inclusion are crucial for success. Treating everyone with dignity and respect is at the core of our values. We welcome and embrace diversity in all its forms as it fosters innovation, improves strategic thinking, and cultivates leadership within our organization.
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