Customer Sales Associate

2 weeks ago


Charlotte, North Carolina, United States Trane Technologies Full time
Job Description

At Trane Technologies TM, we are dedicated to creating innovative climate solutions for buildings, homes, and transportation. We are a team that looks at challenges as opportunities for positive change. We believe in empowering our employees to thrive both at work and at home, striving for a better future.

The Role:

Trane in Charlotte, NC is currently seeking a Customer Sales Associate for our Residential Parts & Supply Store. In this role, you will act as a trusted advisor to customers, assisting with parts or equipment issues, providing quality solutions, processing orders, and addressing inquiries.

Opportunities to Thrive at Work and at Home:
  • Benefits that start from DAY ONE, including health insurance and holistic wellness programs.
  • Family-friendly benefits such as fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6% with an additional 2% core contribution.
  • Paid time off that supports volunteer efforts and parental leave needs.
  • Access to educational and training programs, including tuition assistance and student debt support.

Responsibilities:

  • Engage with customers in person and over the phone to understand their needs and offer solutions.
  • Maintain knowledge of products and promotions to drive sales.
  • Handle quote and order management with accuracy.
  • Assist with warehouse and inventory tasks as required.
Qualifications:
  • GED or High School Diploma required.
  • Experience in a customer service-oriented environment.
  • Minimum of 2 years of relevant experience; HVAC knowledge is a plus.
  • Demonstrated ability to build and maintain customer relationships.

Base Salary: Starts at $50,000 and is commensurate with experience, with additional incentives.

We provide a competitive compensation package and a range of benefits. Trane Technologies is an equal opportunity employer, promoting diversity and inclusion in the workplace.


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