Management and Program Analyst

Summary

This position is in the Finance and Business Transformation Staff of the OFM, Veterans Benefits Administration.

The incumbent is the Senior Project Manager within the Digital Solutions Division and provides extensive advice and counsel in how effectively OFM can utilize digital solutions to achieve business and operational goals.

The incumbent performs a wide variety of administrative and high-level duties related to the planning, execution, and implementation of digital solutions.

This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.
Internal to an agency

Current federal employees of this agency.

Clarification from the agency

This vacancy announcement is open ONLY to current, permanent Veterans Benefits Administration (VBA) employees and current/former VA employees who are CTAP eligible.

Duties

Specific duties include:
Oversees and directs several, concurrent, highly complex programs, and projects.
Develops and monitors adherence to project plans outlining critical milestones, critical path, and dependencies.
Makes improvements, solves, or elevates problems, and/or takes corrective actions when problems arise within a program or project.
Sets well-defined and realistic program and project goals in order to meet the objectives of the division.
Evaluates automated systems to ensure they meet operational business and requirements and OIT industry standards.
Conducts day-to-day analysis and evaluations of fiscal systems, procedures, reporting methods for the purposes of improving such systems.
Analyzes business and technical solutions in terms of feasibility, compatibility, and cost effectiveness for purchase and use within VBA.
Develops business requirements and analyze specifications for the design of or modification of computer systems and applications.
Engages with customers and stakeholders to understand their needs, goals, and challenges.
Effectively communicates complex technical concepts to non-technical individuals, using plain language without jargon or technical terms.

Responsible for communicating with end-user communities via training sessions, system demonstrations, and one-on-one support to ensure user adoption and successful implementation of digital solutions.

Mentors and coaches junior team members in best design practices and ensures designs complement an overall system architecture that best supports VBA FM customers.

Using independent judgement, assigns or delegates project assignments and reviews work products for quality of junior team members.

Work Schedule :
Full time, Monday through Friday, 8:00am-4:30pm

Compressed/Flexible:
Available

Telework :
Available

Virtual:
This is a virtual position. Must report to a VA facility per agency guidelines.

Position Description/PD# :
Management and Program Analyst; 39151-A

Relocation/Recruitment Incentives :
Not Authorized

Financial Disclosure Report:
Not Required

Requirements

Conditions of Employment

You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:05/22/2024.

TIME-IN-GRADE REQUIREMENT : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).

The grade may have been in any occupation, but must have been held in the Federal service.

You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50.

If you previously held a higher grade, you must also submit any SF-50 showing that grade.

DO NOT
submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
For a GS-14 position you must have served 52 weeks at the GS-13 level.

MINIMUM QUALIFICATION REQUIREMENT:
You may qualify based on your experience as described below:

GS-14

Grade Level:

Specialized Experience:

To qualify for this position at the GS-14 level, applicants must have one year of specialized experience equivalent to the GS-13 level.

Examples of specialized experience would typically include but are not limited to a mastery experience applying of the theories, practices, techniques of Government wide principles, policies and reports in the field of financial management.

In order to and skill in applying this knowledge to the independent development of financial and accounting policies, standards, procedures, and large and complex systems in support of claims or benefit programs; leading cross-functional teams/staff in developing and implementing projects related to financial systems and comprehensive knowledge of Project Management Body of Knowledge, and Professional Business Analysis Body of Knowledge to effectively provide project management and business analysis support in development of digital solutions.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Full vs

Part-Time Employment:
Full-time employment is considered to be at least 35 hours per week.

Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements:

Work is primarily sedentary but involves use of a personal computer so a degree of manual dexterity and visual acuity enough to utilize these tools is required.

Occasional standing, bending, walking, and stooping may also be experienced.

Some slight physical effort is required in that incumbent lifts and carries reference books, working papers and similar items to and from meetings.

A moderate amount of standing and walking is required in getting to and from meeting places away from the worksite.

The incumbent may become fatigued due to reading difficult types of printed and handwritten material over an extended period. No special physical demands are required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

This job does not have an education qualification requirement.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.

This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The

Career Transition Assistance Plan (CTAP)

provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.

To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy:
The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.

After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Project Management

• Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

Leadership

• Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.

Customer Service

• Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Software Development

• Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment.

Narrative responses are not required at this time.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.
Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits.

Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.

You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

To apply for this position, you must provide a complete Application Package to include the documents detailed below.

Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume

detailing specialized experience and competencies as they relate to this position.

For each position in your resume, you must specify the start and end dates (month/year) and a description of duties.

If the position was Federal, you should also indicate the grade level.

Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.

Your most recent NON-AWARD SF-50.

The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).

Your SF-50 reflecting when you entered your highest grade

(e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.

Additional Documents accepted :
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal

Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
How to Apply

Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/22/2024 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click
To begin, click

Apply Online

to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click

Submit My Answers

to submit your application package.

Click here for instructions on viewing your application status.

Agency contact information

Brittani Freeman

Phone

Email

Address

VBA Human Resources Center - Central Office

810 Vermont Ave NW

Washington, DC 20420

US
Next steps

Once your online application is submitted you will receive a confirmation notification by email.

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.

Information regarding your application status can be found in the USAJobs Help Center.
Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity (EEO) Policy
Criminal history inquiries
Reasonable accommodation policy
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request

Required Documents

To apply for this position, you must provide a complete Application Package to include the documents detailed below.

Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume

detailing specialized experience and competencies as they relate to this position.

For each position in your resume, you must specify the start and end dates (month/year) and a description of duties.

If the position was Federal, you should also indicate the grade level.

Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.

Your most recent NON-AWARD SF-50.

The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).

Your SF-50 reflecting when you entered your highest grade

(e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.

Additional Documents accepted :
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal

Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.

How to Apply

Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/22/2024 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click
To begin, click

Apply Online

to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click

Submit My Answers

to submit your application package.

Click here for instructions on viewing your application status.

Agency contact information

Brittani Freeman

Phone

Email

Address

VBA Human Resources Center - Central Office

810 Vermont Ave NW

Washington, DC 20420

US
Next steps

Once your online application is submitted you will receive a confirmation notification by email.

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications.

Information regarding your application status can be found in the USAJobs Help Center.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Criminal history inquiries
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request

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